Ecommerce Website Operations Manager

Albany, NY (On-site)

$58K/yr – $62K/yrManagerFull time

Posted 4 months ago

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Job Summary

Drive e-commerce operations and revenue growth for a tea-focused brand, managing site, team, and cross-functional campaigns.

  • Own website operations, inventory, shipping, and customer support.
  • Must-have: Shopify or equivalent e-commerce system experience.
  • Standout: Cross-functional collaboration with creative and marketing teams.

Job Description

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Whistling Kettle logo

Whistling Kettle

The Whistling Kettle is a full service cafe, tea room and loose leaf tea supplier. Featuring over 150 teas from around the world, including a large organic and wellness selection. Diverse menu of quality, delicious foods - perfect for business lunches, parties, or any time when you want attentive service with a premium atmosphere.Our website offers the entire selection of teas shipped anywhere in the world, along with blog content with the latest tea research.

Founded in 2003
Troy, New York, USA
47 employees (3 in marketing)

Traffic Signals

Monthly Visitors
26.7K
Monthly Google Ads Budget
$916
Traffic Source Mix
Search
49.8%
Direct
39.5%
Referral
4.5%
Social
4.5%
Paid
1.5%

Headcount Trend

Current headcount: ~47

Marketing Team

Marketing Team Size
1 (2% of company)