eCommerce Growth Consultant

Responsibilities

• Lead practical group coaching sessions, business reviews, and Q&A.
• Diagnose growth challenges and help founders prioritize their next steps.
• Review Shopify websites, product pages, messaging, offers, and purchase journeys.
• Advise on pricing, margins, average order value, and conversion improvements.
• Help members understand their business metrics and make informed decisions.
• Guide email/SMS fundamentals, customer follow-up, repeat purchases, and retention.
• Review work created with our AI tools and help members adapt it to their brands.
• Answer relevant client questions in the group channel and direct messages within an agreed support scope.
• Save useful answers to recurring questions in our shared resource library.
• Coordinate with our brand/content and paid acquisition specialists to keep recommendations aligned.

Requirements

• Demonstrated experience growing eCommerce brands as a consultant, founder, operator, or growth strategist.
• Strong working knowledge of Shopify, conversion rate optimization, offers, customer journeys, and email/SMS marketing.
• The ability to use business data to identify problems and recommend practical solutions.
• Experience advising, coaching, or teaching business owners.
• Confidence supporting founders at different stages of growth.
• Clear, supportive communication and the ability to make complex topics understandable.
• Willingness to learn our framework and proprietary AI tools.

Preferred

• Experience with Klaviyo and AI-assisted marketing workflows is a plus.