Responsibilities

• Oversee product listings from launch throughout their lifecycle including launching new products as well as optimizing and growing existing item set
• Optimize product listings for visibility, accuracy and increase glance view and conversion rate through key word research, A/B testing and data insights from competitor and category research
• Conduct market research, analyzing competitive landscapes, and identifying opportunities for growth
• Maintain case logs for ongoing customer complaints by working with eCommerce team to create and manage support tickets
• Support the collection, monitoring and reporting of marketing data points, like traffic, customer engagement, merchandising performance and ROI
• Support compliance of NOW corporate brand standards in 1P and 3P markets
• Contribute to the upkeep and optimization of Brand Store content across key online retailers, including Amazon, with a focus on item accuracy and shopper experience
• Complies with safety and GMP requirements
• Supports a culture of safe production and operations; follows all safety rules and procedures. Actively participates in the safety program by: engaging in training activities to learn what constitutes a safety hazard; reporting safety concerns to the supervisor, submitting safety suggestions, and correcting or reporting to the appropriate people when an employee sees a workplace health or safety hazard, until it is resolved. Assists with communicating safety information to new employees. Fulfills responsibilities as outlined in the company safety management plan

Requirements

• Bachelor's degree in a related area, preferably business, marketing or communications
• 3-5 years of experience in marketing, digital marketing, or ecommerce with a successful track record of selling to, promoting, marketing and measuring sales data on Amazon.com or other ecommerce sites
• Good knowledge of Web technologies, protocols, and tools, including Content Management Platforms
• Expertise in Vendor Central, Seller Central, Supplier One, Retail Link or Target Partners Online
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Preferred

• Experience with Amazon advertising/marketing and brand store management
• Experience working in GMP/safety environment (compliance)

Benefits

• 2025 BENEFITS AT A GLANCE