E-Commerce Manager

Stone Mountain, GA (On-site)

$75K/yr – $95K/yrMid Level3+ years expFull time

Posted 2 months ago

Job Summary

Own the online shopping experience by driving cross functional campaigns, platform optimization, and digital ordering adoption with clear KPI ownership.

  • Growth & Experience: Lead campaigns and platform improvements that boost online sales and customer activation across web, pickup, and delivery flows.
  • Platform & Ops Alignment: Coordinate with store ops, inventory, and tech vendors to ensure accurate listings, pricing, promotions, and smooth fulfillment.
  • Measurement & Reporting: Track revenue, order volume, fulfillment accuracy, and customer satisfaction, turning data into leadership-ready recommendations.

Job Description

  • Strategizing and implementing innovative online marketing campaigns that enhance our customers' shopping experience.
  • Work closely with cross-functional teams to optimize our e-commerce platform, ensuring it meets our business goals while providing a seamless user experience.
  • Support the company's growth and adapt to the evolving digital landscape.
  • Manage day-to-day e-commerce operations, including online ordering, fulfillment, pickup, and delivery workflows
  • Ensure accuracy of online product listings, pricing, promotions, and availability
  • Coordinate with store managers and operations teams to ensure smooth order fulfillment
  • Monitor order volume, fulfillment accuracy, customer issues, and service levels
  • Drive online sales growth and customer adoption of digital ordering
  • Track and analyze KPIs including online sales revenue, order volume and fulfillment accuracy, customer satisfaction and repeat usage
  • Prepare regular performance reports for leadership
  • Bachelor's degree in Marketing, Business, or related field
  • 3-5 years of experience in e-commerce management or digital marketing
  • Strong understanding of e-commerce platforms (Shopify, Magento, etc.)
  • Proficiency in web analytics tools (Google Analytics, etc.)
  • Excellent project management and organizational skills
  • Strong analytical and problem-solving abilities
  • Effective communication and collaboration skills
  • Experience with online advertising and social media marketing
  • Experience in supermarket or grocery retail
  • Experience serving Hispanic or multicultural customer markets
  • Bilingual (Spanish / English) strongly preferred
  • Familiarity with omnichannel retail or digital transformation initiatives
  • comprehensive benefits package
  • opportunities for professional development
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Talpa Supermercados

Talpa Supermercados is a leading Hispanic grocery chain proudly serving communities across Georgia and Tennessee. With 13 operational locations and an active expansion plan into the Southeastern United States, our mission is to meet the growing demand for authentic Latin products while delivering an exceptional customer experience rooted in culture, value, and trust. We serve as a cultural and culinary bridge — offering high-quality produce, fresh meats, and imported goods that celebrate the diverse traditions of Latin America. At Talpa, we are committed to operational excellence, market innovation, and strategic growth, positioning ourselves as the preferred Latino supermarket in the region. As we continue to expand, we seek to build strong partnerships, attract top talent, and create long-term value for our communities and customers.

Founded in 2010
Stone Mountain, Georgia, USA
88 employees (4 in marketing)

Salaries

Posted range

$75K/yr – $95K/yr

Taken straight from the job posting.

See all Talpa Supermercados salaries
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E-Commerce Manager

Talpa Supermercados · Stone Mountain, GA · On-site