Responsibilities

• Lead the creative development of visual merchandising concepts and presentations for a designated family of business, ensuring every customer touchpoint reflects a compelling and distinctive point of view.
• Identify emerging cultural, design, retail, and consumer trends, translating inspiration into new visual concepts that keep Macy’s relevant, engaging, and ahead of customer expectations.
• Create inspiring seasonal narratives, styling concepts, and presentation strategies that elevate product storytelling and strengthen the emotional connection between customers and the brand.
• Partner with Merchants, Marketing, the Fashion Office, and Vendor Partners to bring key campaigns, fashion moments, trend stories, and special events to life across the customer journey.
• Challenge conventional thinking and continuously explore new approaches, technologies, and creative solutions that enhance the in-store experience and evolve visual standards.
• Provide direction, coaching, and feedback to field teams to ensure visual concepts are executed consistently while allowing for thoughtful interpretation based on store environments and customer needs.
• Oversee the planning and delivery of visual initiatives from concept through installation, ensuring seamless coordination across teams, vendors, and key stakeholders.
• Manage project budgets and resources to deliver high-quality creative work while maintaining financial discipline.
• Develop and inspire a team of visual professionals by fostering creativity, curiosity, collaboration, and continuous growth.
• Guide teams in prioritizing work and allocating resources to support business objectives while maintaining creative excellence.

Requirements

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• 5-7 years of relevant experience and 5+ years of leadership experience.
• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems.
• Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
• Able to work a flexible schedule based on department and company needs.

Benefits

• Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits.
• Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future.
• Prioritize your well-being with paid time off and eight paid holidays.
• Grow your career with continuous learning and leadership development.
• Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
• Some additional benefits we offer include:
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice