Director, Strategic Restaurant Marketing (Hybrid)

Illinois, USA (Hybrid)

$140K/yr – $170K/yrDirector/Executive7+ years expFull time

Posted 3 days ago

Job Summary

Own the end-to-end relationship and strategy for enterprise restaurant clients, driving sales discussions, multi-channel campaigns, and compelling product storytelling while collaborating across Marketing, Sales, Customer Service, and Operations to win and retain business.

  • Lead multi-channel campaign concepts and execution with data-backed messaging.
  • Craft clear, data-supported value propositions and storytelling for senior clients.

Job Description

Responsibilities

  • Sales: Assist in the sales meetings of marketing services and capital products to sophisticated, national restaurant enterprises. Work closely with your sales partners to answer questions, overcome objections, and understand the needs and concerns of the prospect.
  • Customer Campaign Communication: Communicate multi-channel marketing campaigns and offer strategies for our most important customers and prospects from concept to execution to analysis.
  • Product & Brand Storytelling: Create compelling stories and presentations to communicate our value proposition to our most important customers and prospects. Partner with Creative Marketing to ensure that visuals clearly communicate the appropriate message. Partner with analysts in Finance and Data Science to ensure messages are accurate and clearly supported by data, analysis and insights.
  • Cross-Functional Collaboration: Partner hand-in-hand across Marketing, Sales, Customer Service and Operations Leadership to drive the acquisition and retention of restaurant customers.
  • Company Values: Exude Rewards Network's company values: be open, honest and direct; put customers at the center of everything we do, set a high bar and achieve it, think and act like an owner and always with integrity, presume trust, celebrate others, and have fun.

Requirements

  • A deep and extensive understanding of the restaurant industry, specifically the business of restaurants.
  • Exceptional ability to understand customer needs, position products effectively, seamlessly manage objections, and creatively design marketing solutions to meet customer needs – stated or implied.
  • Exceptional ability to bring clarity to complex business situations, to apply frameworks to simplify a message, and to define the appropriate analysis to clearly communicate an outcome.
  • Demonstrated experience creating clear, sophisticated communication materials: presentations, customer-facing summaries, analysis and insights.
  • Experience interacting with senior leaders; comfortable asking detailed questions to clarify complex situations.
  • Demonstrated ability to ramp quickly into ambiguous, in-flight programs, and operate independently within days or weeks, not months.

Preferred

  • Bachelor's degree in business, marketing, or related field
  • 7+ years experience in sales, business development, marketing, or similar role
  • At least 3 years working directly supporting or within the restaurant industry

Benefits

  • Competitive Paid Time Off and company holidays
  • Generous dining reimbursement when you dine with our restaurant clients
  • 401(k) plan with a company match
  • Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
  • Partnership with Rx n Go, offering certain prescriptions for free
  • Two dental plan options and a vision plan
  • Flexible Spending Accounts and a pre-tax commuter benefit program
  • Accident, Critical Illness, and Hospital Indemnity Insurance Plans
  • Short Term and Long Term disability
  • Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
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Rewards Network

Rewards Network is a leading fintech company providing marketing, loyalty rewards programs, and capital for the restaurant industry. Founded in 1984, Rewards Network enhances the restaurant experience for diners by offering unique card-linked offers that leverage advanced technology and powerful data analytics while simultaneously providing value to our strategic partners’ overall loyalty programs.

Founded in 1984
Chicago, Illinois, USA
732 employees (32 in marketing)

Salaries

Posted range

$140K/yr – $170K/yr

Taken straight from the job posting.

See all Rewards Network salaries

Marketing Team

Marketing Team Size
26 (4% of company)
Median Tenure
5.8 years
Marketing Roles Posted (Last 30 Days)
2

Traffic Signals

Monthly Visitors
132.9K
Monthly Google Ads Budget
$1.6K
Traffic Source Mix
Search
25.6%
Direct
64.8%
Referral
8.8%
Social
0.4%
Paid
0.3%

Headcount Trend

Current headcount: ~732
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Director, Strategic Restaurant Marketing (Hybrid)

Rewards Network · Illinois, USA · Hybrid