Director, RISE Lifecycle Marketing & Loyalty

Chicago, IL (Hybrid)

$150K/yr – $180K/yrDirector/Executive

Posted 4 months ago

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Job Summary

Drive growth through paid and loyalty marketing at senior leadership level, owning multi-channel strategy, measurement, and CRM personalization to grow loyalty and revenue.

  • Must-have: 10+ years in consumer insights/strategy with leadership and digital marketing experience.
  • Standout: Deep loyalty/CRM expertise and omnichannel customer journeys driving enrollments and AOV.
  • Standout: Clear ability to present to senior leadership and lead a cross-channel loyalty roadmap.

Job Description

Responsibilities

  • Develop, execute, and optimize paid marketing strategies across key digital channels including Meta properties, Google Ads, and others.
  • Ensure successful planning, execution, and optimization for key traffic KPIs via paid, organic & owned media channels.
  • Identify and test new channels to continue to meet or exceed established critical metrics.
  • Manage relationships with external partners, agencies, or vendors involved in campaign or tech stack development.
  • Help manage advertising and loyalty budgets to maximize ROI and ensure efficiency in spending.
  • Create, analyze, and report on performance metrics for campaigns and loyalty, identifying actionable insights to optimize future initiatives.

Requirements

  • 10+ years as a consumer insights/strategist or a hybrid set of experiences in marketing/brand management, media/channel management, and consumer research/analytics at either a consumer products company or marketing agency.
  • 5+ years in senior leadership.
  • Bachelor's degree in Marketing, Decision-Science, or related field required; MBA Preferred.
  • Strong background in digital marketing; understands the ecosystem of the Shopper Journey.
  • Experience creating segmentation, audience profiles, and integrating data with Business Intelligence tools and platforms.
  • In-depth understanding of the digital media landscape and ad types across SEM/PPC, display, video and native placements.
  • In-depth understanding of SEM/PPC campaign creation and management.
  • Experience in creating multi-channel media plans in support of eCommerce objectives.
  • Adaptive and quickly fluent in the use of digital marketing tools and collaborative platforms (CRM, Sharepoint, AnnexCloud, Tableau, etc.).
  • Thoughtful leader who knows how to effectively manage, cultivate, mentor and inspire a group of individuals to consistently produce their best work.

Preferred

  • MBA Preferred.
  • Knowledge of and/or experience with the Cannabis industry is a plus.