Director of Product Marketing

New York City, NY (On-site)

$180K/yr – $200K/yrDirector/Executive7+ years expFull time

Posted 7 days ago

Job Summary

Own and communicate Heidi’s product positioning and GTM for launches, driving cross-functional execution and leveraging customer insights to support sales and strategy.

  • Define product messaging for key audiences and ensure alignment across campaigns, sales materials, and launches
  • Lead GTM planning for major product introductions with adoption and success metrics
  • Develop customer and market intelligence to shape product, positioning, and strategy

Job Description

Responsibilities

  • Own positioning and messaging
  • Own positioning and messaging across Heidi’s product suite, defining what each product does, who it’s for, the problem it solves, and why it wins.
  • Build messaging for Heidi’s key audiences, from clinicians to clinical, operational, IT, and executive buyers.
  • Turn product capabilities, customer outcomes, and competitive differentiation into messaging used across campaigns, launches, sales materials, demos, and the website.
  • Lead product go-to-market
  • Own GTM strategy for major product launches, including target audience, positioning, launch plan, sales readiness, adoption, and measures of success.
  • Partner with Product early to bring customer, competitive, and commercial insight into what we build, who we build it for, and how we bring it to market.
  • Drive cross-functional launch execution and use adoption, customer feedback, and commercial performance to inform what comes next.
  • Own customer and market intelligence
  • Build a strong point of view on Heidi’s customers, buyers, competitors, and the clinical AI market.

Requirements

  • 7+ years of product marketing experience, ideally in B2B SaaS, AI, healthcare, or another complex technology category.
  • A track record of independently owning positioning, messaging, and go-to-market strategy from development through execution.
  • Experience working closely with Product and Sales to launch products, influence product strategy, and support complex sales motions.
  • Exceptional writing and storytelling skills, with the ability to make complex products clear, differentiated, and compelling.
  • Strong customer and commercial instincts, with experience using customer research, market insights, and performance data to make decisions.
  • Comfortable operating as a senior IC: setting direction, influencing across teams, and producing the work yourself.
  • Comfortable moving quickly, making decisions with imperfect information, and operating in a high-growth environment.

Preferred

  • Experience in healthcare, health tech, or clinical software.
  • Experience bringing AI products to market.
  • Experience selling into health systems or other complex enterprise organizations.

Benefits

  • Generous Healthcare, Dental, and Vision benefit options 90%+ paid for by Heidi
  • 401k with 3% match
  • $100/month Healthy Heidis budget
  • $700/year learning & development budget
  • Recharge Days after major pushes
  • The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
Heidi logo

Heidi

Heidi is the AI Care Partner designed to expand clinical capacity by automating administrative work – documentation, form filling, and task management - so clinicians can focus on patients. Used across emergency departments, general practice, and specialist clinics, Heidi supports more than 2 million consults each week in 110 languages from 116 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, LocalGlobe, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001. Join the future of healthcare at www.heidihealth.com

Founded in 2019
Carlton, Victoria, Australia
305 employees (40 in marketing)

Salaries

Posted range

$180K/yr – $200K/yr

Taken straight from the job posting.

See all Heidi salaries

Marketing Team

Marketing Team Size
32 (10% of company)
Median Tenure
0.7 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$26.6M
Last Raise
Non Equity Assistance, 7 months ago

Traffic Signals

Monthly Visitors
1.2M
Monthly Google Ads Budget
$4.6K
Traffic Source Mix
Search
29.6%
Direct
65.9%
Referral
3.5%
Social
0.4%
Paid
0.4%

Headcount Trend

Current headcount: ~305
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Director of Product Marketing

Heidi · New York City, NY · On-site