Responsibilities

• Owns full IPG relationships for clients across all lines of business; serves as the first point of escalation in client issues
• Approves vendor selections and scopes; oversees the team meeting with vendors; brings own expertise to vendor selection; negotiates with vendors to ensure best pricing and terms.
• Partners with the Campaign Manager to ensure relevant strategies are implemented and ensure campaigns are meeting/exceeding client goals
• Organizes and presents reporting for internal leadership, agency partners, and clients (e.g. quarterly account reviews, campaign wrap-ups and case studies, etc.)
• Provides proactive contribution to clients' business growth by identifying new business opportunities; develops long-term solutions for clients including custom data management solutions and data solutions
• Has accountability for the performance and business results of multiple client accounts; guides account decisions, strategies and thought leadership, budget spending and staffing for region
• Tactically manages multiple teams of subordinate managers; has responsibility for hiring, performance appraisals, coaching and career development
• Establishes and monitors standards, processes, and communications; develops departmental plans, business, and/or organizational priorities
• Influences others internally and externally, including senior members of the account