Director, Military Affairs and CRM

Responsibilities

• Serve as the primary point of contact for the club’s military outreach efforts.
• Build and maintain strong relationships with local, regional, and all levels of military leadership, military support organizations, veterans’ groups, and military families to provide meaningful year-round programming.
• Continuously assess and evolve military and community initiatives to ensure measurable impact and alignment with stakeholder needs.
• Collaborate with Major League Baseball and other league partners to implement league-wide community initiatives at the club level.
• Advise team leadership on
• Lead the development, implementation, and evaluation of community outreach strategies across key focus areas, including military engagement, youth baseball and softball, education, and other community impact initiatives.
• Engage new audiences through experiential marketing by creating, developing, and executing programs that extend the Washington Nationals brand while delivering value to corporate, community, and military partners.
• Support revenue-generating partnerships by designing and activating community outreach components of sponsorship agreements with local and national corporations.
• Serve as a primary representative of the organization within the community, building relationships with nonprofit organizations, schools, government agencies, military installations, and community leaders.
• Oversee the department’s CRM platform and stakeholder database, ensuring accurate tracking, segmentation, reporting, and engagement management for community partners, donors, sponsors, military contacts, schools, and program participants.

Benefits

• Paid vacation and sick leave, paid holidays throughout the year and a holiday break in December
• Medical, dental, vision, life and AD&D insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• 401(k) and pension plan
• Access to complimentary tickets to Nationals home games
• Employee discounts
• Free onsite fitness center