Director, Marketing Operations & Performance

USA (On-site)

Salary Not AvailableDirector/Executive7+ years expFull time

Posted 3 days ago

Job Summary

Own and orchestrate the marketing program portfolio across campaigns and initiatives, ensuring clear priorities, timelines, dependencies and measurable business impact.

  • Establish intake, prioritization and project management processes that add discipline without unnecessary bureaucracy.
  • Partner with Commercial Operations and Finance to connect marketing activity to pipeline and revenue.

Job Description

Responsibilities

  • Serve as the central program lead across major marketing initiatives, with clear priorities, owners, timelines, dependencies and deliverables.
  • Translate strategic priorities into actionable workplans and coordinate execution across internal teams, agencies, vendors and business stakeholders.
  • Manage the marketing calendar and operating cadence while balancing planned priorities with emerging business needs.
  • Lead status reviews, surface risks and dependencies early, and drive issues to resolution.
  • Create visibility for leadership into work in progress, resource constraints, risks and decisions needed.
  • Establish practical intake, prioritization and project management processes that add discipline without unnecessary bureaucracy.
  • Partner with Commercial Operations, Finance and the business analyst team to connect marketing activity to pipeline, customer engagement, revenue and other commercial outcomes where possible.
  • Manage the marketing budget, forecasting, expense tracking and planned-versus-actual visibility in partnership with Finance.
  • Own agency and vendor relationships, including scopes of work, contracts, renewals, performance and resource allocation.
  • Partner with Procurement and Legal to improve contracting and vendor-management processes.

Requirements

  • Bachelor's degree in marketing, business, communications or a related field preferred; equivalent relevant experience will be considered.
  • 7+ years of experience in marketing operations, integrated marketing, program management, demand operations, RevOps or a related discipline.
  • Demonstrated experience managing complex marketing programs, timelines, budgets, vendors and cross-functional dependencies.
  • Strong financial and operational discipline, including budget management, forecasting, agency management and contract oversight.
  • Working knowledge of modern marketing technology, CRM, marketing automation, CMS, analytics and related platforms.
  • Experience developing measurement frameworks, dashboards and executive reporting.
  • Strong project and program management skills with the ability to move between strategic priorities and detailed execution.
  • Excellent communication and cross-functional leadership skills; comfortable working with executives, business leaders and external partners.
  • Experience with HubSpot, ZoomInfo, Salesforce, Dynamics or similar commercial platforms.
  • Familiarity with AI-enabled marketing workflows and automation is a plus.

Preferred

  • Familiarity with AI-enabled marketing workflows and automation is a plus.

Benefits

  • Competitive pay from $140-160K
  • Benefits: Medical, Dental, Vision and Prescription coverage.
  • Paid vacation, holidays, and floating holiday.
  • 401(K) with Company match.
  • Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

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