Director of Marketing Operations

Indianapolis, IN (On-site)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

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Job Summary

Own the analytics-driven marketing funnel, turning channel data into actionable moves that lift traffic, leads, and home visits while guiding regional teams to data-informed decisions.

  • Analytics Ownership: Build and share cross-channel performance insights that drive measurable improvements in traffic, appointments, and sales.
  • Leadership & Enablement: Mentor local marketing teams and align Sales, Online Sales, Creative, and managers around data-driven campaigns.

Job Description

Responsibilities

  • Own performance measurements across all channels, tracking lead conversion rates, cost per lead, traffic-to-appointment ratios, and campaign ROI, and translating findings into clear, actionable recommendations that drive measurable improvements in traffic, appointments, and home sales
  • Provide business analytics and reporting through GA4 and internal traffic and sales reports to inform strategy and leadership decisions throughout the marketing funnel
  • Oversee website performance including functionality, content, SEO, and conversion optimization to drive lead generation and user experience
  • Own and optimize all marketing automation and CRM initiatives in HubSpot, including lead nurturing, segmentation, and lifecycle campaigns
  • Manage implementation and ongoing performance of shared data feeds between HubSpot and Kova
  • Manage listing presence on Zillow, Trulia, BDX, and other industry platforms
  • Train and upskill local marketing teams on HubSpot, analytics tools, and data-driven decision-making
  • Travel monthly to local sales and marketing meetings to deliver analytics reporting and support team alignment
  • Partner with Sales, Online Sales, Creative, and local Marketing Managers to evaluate traffic sources, adjust campaigns, and maximize visits to community sales centers; including website leads, walk-in traffic, and be-backs
  • Support community-level strategy to ensure sales goals are achieved

Requirements

  • Bachelor’s Degree or equivalent work experience in a related field required
  • Intermediate or expert level knowledge of HubSpot required.
  • Hands-on experience working with a broad spectrum of digital media, analytics, automation, and web management solutions
  • Proven ability to lead, coach, and develop marketing talent
  • Excellent communication skills, verbal and written, as well as strong organizational and interpersonal skills.
  • Disciplined self-starter capable of managing multiple markets and priorities
  • The most qualified candidates will be highly skilled in digital marketing strategies.

Preferred

  • Homebuilding, Commercial Real Estate or Marketing Agency experience preferred

Benefits

  • Advancement Opportunities
  • Exposure to Executive Leadership
  • Team Outings and Company-Sponsored Volunteer Events
  • 4 weeks of Paid Time Off!
  • Access to Health and Life Insurance, 401(k), Paid Parental Leave, Company Discounts, etc.
  • Leadership Academy - Training Programs for Professional Growth.
arbor homes logo

arbor homes

For over 30 years, Arbor Homes has been a leading new home construction builder having built more than 20,000 new homes in Central Indiana, Kentucky and Ohio. Founded in 1994, President Curtis Rector, started Arbor Homes with a commitment to build great neighborhoods and deliver quality homes at affordable prices allowing families to celebrate life’s best moments. Arbor Homes is driven to increase home ownership. In 2004, Arbor founded its sister company, Silverthorne Homes, to offer a luxurious, move up home line with high-end features as an alternative option for home buyers. Arbor Homes joined Clayton Properties Group in 2018 to continue to make the dream of home ownership a reality by delivering high quality homes at a great value.In recent years, Arbor Homes has acquired Louisville based Elite Homes, expanded into Kentucky and Ohio and introduced their first low-maintenance communities and product, Destination by Arbor Homes.

Founded in 1994
Indianapolis, Indiana, USA
277 employees (24 in marketing)

Traffic Signals

Monthly Visitors
17.6K
Monthly Google Ads Budget
$5K
Traffic Source Mix
Search
48%
Direct
42%
Referral
5.1%
Social
2.5%
Paid
2.3%

Headcount Trend

Current headcount: ~278

Marketing Team

Marketing Team Size
12 (4% of company)