Director, Marketing & Customer Growth

Atlanta, GA (Unknown)

Salary Not AvailableDirector/Executive6+ years exp

Posted 7 days ago

Job Description

Responsibilities

  • Lead the digital execution of Wahoo marketing campaigns, translating campaign strategy into clear requirements across web, CRM and other digital touchpoints.
  • Partner with product marketing, ecommerce, paid media, content and creative to build integrated digital campaign plans and ensure work moves from brief through launch.
  • Translate digital campaign needs into clear creative briefs and requirements, working with internal and external creative teams to ensure assets are tracked, reviewed and delivered against campaign timelines.
  • Maintain visibility across digital campaign deliverables, dependencies and deadlines, proactively resolving gaps that could impact launch.
  • Ensure the customer experience is cohesive across campaign touchpoints, from the first ad or email through the website and post-purchase experience.
  • Own CRM, lifecycle marketing, and customer retention strategy across Wahoo's hardware and software ecosystem.
  • Develop segmentation, automation, and personalization programs that improve customer engagement, retention, and repeat purchase behavior.
  • Partner with Paid Media and Ecommerce teams to improve customer acquisition and conversion across key channels and experiences.
  • Build a culture of experimentation through A/B testing, customer research, and data-driven optimization.
  • Establish clear success metrics for growth initiatives, measure impact, and use those learnings to determine where to focus next.

Requirements

  • 6-8+ years in digital marketing, growth, lifecycle, ecommerce, product marketing, product management, or related disciplines, with at least 2 years in a leadership role
  • You know how to turn a marketing strategy into an executable digital plan and keep cross-functional teams moving from brief through launch.
  • You combine strategy with execution. You’re comfortable setting direction while also getting into the work and helping move it forward.
  • You have strong analytical instincts. You make decisions with data and know which metrics actually matter
  • You’re a clear communicator who can align cross-functional teams around a plan and maintain focus as priorities evolve.
  • You have experience managing or mentoring a small team and you lead by raising the quality of the work, not just delegating it
  • Familiarity with CRM platforms, ecommerce environments, and digital analytics preferred.

Preferred

  • Bonus: experience in sports, fitness, or consumer hardware. You understand the customer because you are the customer.
Wahoo Fitness logo

Wahoo Fitness

3.8 Glassdoor

Making things better doesn’t start with creating new products. It starts with finding a way to build the better athlete in all of us. It’s not about podiums. It’s about progress. Breakthroughs, big and small. The moments that make you Wahoo!We want people to embrace and share our belief that we can truly help them get better. And have fun doing it, even when it’s one of the hardest things they’ve ever set out to do.

Founded in 2010
Atlanta, Georgia, USA
222 employees (15 in marketing)
1% recommend to a friend
1% CEO approval

Marketing Team

Marketing Team Size
10 (5% of company)
Median Tenure
5 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Last Raise
Private Equity

Funding History

  • Jul 2018
    Private Equity

Recent Ads

Traffic Signals

Monthly Visitors
845.7K
Monthly Google Ads Budget
$19.8K
Traffic Source Mix
Search
54.4%
Direct
36.7%
Referral
5.6%
Social
2.1%
Paid
1%

Headcount Trend

Current headcount: ~222

Recent News

Wahoo Fitness logo

Director, Marketing & Customer Growth

Wahoo Fitness · Atlanta, GA · Unknown