Director of Growth Marketing and Events

Chattanooga, TN (On-site)

Salary Not AvailableDirector/ExecutiveFull time

Posted 2 months ago

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Job Summary

Own the guest-to-member journey by driving membership growth, retention, and sales through service excellence and proactive outreach.

  • Coordinate marketing-enabled experiences—social, events, and partnerships—to raise brand awareness and fill the pipeline with qualified members.
  • Protect Stretch Zone culture by delivering consistent, high-quality service and building positive relationships across members and the team.

Job Description

  • Turn guests into members, retain members, and drive sales.
  • Drive membership sales to each guest who comes into Stretch Zone as a guest, proactively work with other businesses to amplify brand awareness and ultimately membership.
  • Manage Marketing through Social media, events, and strategic partnerships within the markets.
  • Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns.
  • Driving member retention by following the daily operation guides, great customer service, and consistent follow-ups.
  • Promoting the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills.
  • Protecting the culture of Stretch Zone by supporting team goals and building positive and professional relationships with all members and team members
Stretch Zone logo

Stretch Zone

3.1 Glassdoor

Stretch Zone is the first and fastest-growing stretch franchise and the only company that utilizes a patented strapping system on proprietary tables to position, stabilize, and isolate muscles. This gives our certified practitioners an extra set of hands to gradually adjust your stretch reflex and retrain the nervous system for optimal results. With more than 300 studios open and still rapidly expanding with an average of 2-3 studio openings a week, our trained practitioners help clients:Feel Lighter & YoungerRelieve Stiffness & SorenessEnhance Physical & Athletic PerformanceIncrease & Maintain Range of MotionAt Stretch Zone, our mantra is "Stretch. Work. Play. Repeat." We strive to help improve people's lives through practitioner-assisted stretching.

Founded in 2004
Fort Lauderdale, Florida, USA
1.2K employees
45% recommend to a friend
77% CEO approval

Traffic Signals

Monthly Visitors
169.3K
Monthly Google Ads Budget
$18.1K
Traffic Source Mix
Search
27.4%
Direct
33.6%
Referral
2.9%
Social
0.6%
Paid
0.1%

Headcount Trend

Current headcount: ~1.2K

Funding

Last Raise
Private Equity, 3 years ago

Funding History

  • Apr 2023
    Private Equity
  • Mar 2023
    Debt Financing

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