Responsibilities

• Lead weekly client meetings, monthly reporting presentations, and quarterly business reviews.
• Translate business goals into thoughtful, integrated marketing strategies.
• Build trusted relationships with executives, marketing leaders, and business owners.
• Provide proactive recommendations that improve campaign performance and help clients achieve their growth objectives.
• Serve as a strategic advisor who helps clients navigate opportunities, challenges, and changing business priorities.
• Identify opportunities to expand existing partnerships through thoughtful, consultative conversations.
• Recognize opportunities that create genuine value.
• Collaborate with: Account Leadership, Performance Marketing, Creative, Analytics, Agency Leadership.
• Help keep projects moving, remove roadblocks, and ensure clients always feel informed, supported, and confident in our work.
• Deliver an exceptional client experience by anticipating needs, communicating with clarity, solving problems quickly, and creating an experience that makes clients excited to partner with Brightside.

Requirements

• 3+ years of account management experience within a digital marketing agency.
• Experience managing multiple client accounts simultaneously.
• Strong understanding of digital marketing, including Meta, Google Ads, TikTok, and integrated marketing strategies.
• Excellent presentation, communication, and relationship-building skills.
• Highly organized with exceptional attention to detail.
• Strong analytical, strategic thinking, and problem-solving abilities.
• Ability to prioritize and manage multiple projects in a fast-paced agency environment.

Preferred

• Experience working with fitness, wellness, healthcare, franchise, or multi-location brands.
• Familiarity with CRM platforms such as HubSpot.
• Experience coordinating public relations initiatives or integrated marketing campaigns.
• Ability to interpret marketing data and turn insights into strategic recommendations.

Benefits

• Unlimited PTO
• Insurance stipend
• 6% 401(k) match
• Fully remote work environment
• Opportunity to work with leading fitness, wellness, healthcare, and franchise brands across North America
• A collaborative, supportive team that values initiative, curiosity, and strategic thinking
• Professional development and long-term career growth opportunities
• Direct access to agency leadership and the opportunity to make a meaningful impact from day one