Director of Growth and Community Relations

Responsibilities

• Build and lead Baywood’s growth, business development, referral, and community engagement strategy
• Develop strong referral relationships with hospitals, clinics, rehab facilities, senior communities, case managers, discharge planners, social workers, and county agencies
• Find and develop strategic partnerships that increase Baywood’s visibility and reach
• Manage a structured referral and business development pipeline, from first outreach to new client
• Represent Baywood at community events, conferences, networking events, and presentations
• Partner with operations, intake, scheduling, and clinical leadership to make sure growth matches service capacity
• Set and track growth goals and KPIs, including referral volume, conversion rates, and new clients
• Report regularly to the President on results, trends, and return on outreach and sponsorship activities

Requirements

• Experience in home care or healthcare (required)
• Significant experience in business development, community relations, referral development, or healthcare sales
• A track record of building relationships that produced measurable business growth
• Leadership experience developing and carrying out organizational strategy
• Strong public speaking, presentation, and networking skills
• Ability to use data to prioritize opportunities and measure results
• Bachelor’s degree in business, healthcare administration, marketing, communications, or a related field preferred; equivalent experience considered
• Valid driver’s license and reliable transportation for frequent local travel
• Availability for occasional evening and weekend events