Responsibilities

• Design and implement scalable standard operating procedures (SOPs) across Global Brand functions.
• Translate transformation initiatives into practical, day-to-day workflows.
• Build clear governance models, role clarity, and decision-making frameworks.
• Drive continuous improvement of marketing operations through process audits and optimization.
• Develop and maintain standardized templates, playbooks, and toolkits that codify global best practices.
• Partner with cross-functional teams to ensure workflows are aligned, integrated, and efficient.
• Establish documentation standards to ensure consistency and knowledge continuity across markets and teams.
• Enable clarity and transparency in brand planning, campaign development, creative execution, and partnership activation processes.
• Create training programs that educate the global marketing population on new tools, processes, and best practices.
• Develop onboarding resources and learning modules to accelerate capability building.

Requirements

• 10+ years of experience in marketing operations, brand management, business operations, or related field.
• Experience operating in a global, matrixed organization.
• Proven success building and implementing scalable processes across cross-functional teams.
• Experience supporting organizational transformation or large-scale change initiatives preferred.
• Strong systems thinker with the ability to translate strategy into operational reality.
• Exceptional project management and organizational skills.
• Experience building training programs and enablement frameworks.
• Clear and persuasive communicator with executive presence.
• Highly collaborative with the ability to influence without direct authority.
• Analytical mindset with comfort using data to inform process optimization.
• Passion for developing people and enabling teams to perform at their highest level.

Benefits

• The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience.
• Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.