Director, Freemium Growth Marketing & Acquisition

New York City, NY (Hybrid)

$200K/yr – $230K/yrDirector/Executive15+ years expFull time

Posted 10 days ago

Job Summary

Own the end-to-end acquisition engine and GTM for product features, leading multi-channel growth, testing, and geo-specific strategy while building and guiding a small acquisition team.

  • Define and execute full-funnel acquisition across paid, earned, and owned channels
  • Lead audience, messaging, and creative strategy with cross-functional partners
  • Develop geo-specific strategies and team development

Job Description

Responsibilities

  • Own annual and quarterly acquisition planning, including goals, channel investment guidance and testing priorities
  • Lead go-to-market planning and execution for product features, enhancements and seasonal campaigns, from positioning and messaging through launch and optimization
  • Define acquisition priorities across the portfolio, determining how we acquire and monetize customers through free installs, trials and direct paid conversion
  • Own the full-funnel acquisition strategy across paid, earned and owned channels, balancing customer growth and revenue goals
  • Lead audience, messaging and creative strategy, briefing media and creative agency partners and using performance insights to continually improve execution
  • Drive testing across channels, offers, entry points and geographies to improve acquisition effectiveness and conversion
  • Develop acquisition strategies for key geographies, adapting global strategy to local market maturity, competition and demand
  • Ensure product messaging, visuals, app store descriptions, partner assets and web product pages remain accurate, current and optimized
  • Track cross-channel funnel performance, identify gaps and opportunities, and recommend where focus and investment should shift
  • Partner closely with Media, Brand, Product Marketing, Analytics, Conversion Rate Optimization, Retention and Customer Success teams to connect acquisition with monetization and long-term customer value

Requirements

  • Education: Bachelor's degree or equivalent relevant experience
  • Experience: 15+ years leading customer acquisition, growth marketing or integrated go-to-market, with direct ownership of planning, performance goals and results. Experience in a subscription, online or mobile business is strongly preferred.
  • Skills: Proven experience leading end-to-end go-to-market for product features, updates and seasonal campaigns
  • Skills: Deep understanding of free-to-paid, trial-to-paid and direct purchase models and their impact on CAC, conversion and long-term customer value
  • Skills: Experience managing significant acquisition budgets and making data-driven investment decisions across both annual and in-quarter horizons
  • Skills: Proven ability to drive acquisition growth through audience strategy, funnel optimization and investment prioritization
  • Skills: Experience developing geo-specific acquisition strategies across global markets
  • Skills: Strong experience in campaign development, creative strategy, production and creative evaluation
  • Skills: Strong analytical skills with the ability to turn complex performance data into clear recommendations for senior leadership
  • Skills: Experience with marketing mix modeling and attribution tools

Preferred

  • Experience in a subscription, online or mobile business is strongly preferred.

Benefits

  • 401(k) retirement plan with company match: Gen matches 50% of the first 7% of eligible pay you contribute, capped at $6,000 per year in company match
  • Health Savings Account (HSA) funding: if you enroll in an HSA-eligible medical plan, Gen contributes $500-$1,500 per year depending on your coverage tier
  • Wellness / fitness reimbursement: up to $375 per year reimbursed for eligible fitness and wellness expenses (gym membership, classes, etc.)
  • Sustainable home improvement allowance: up to $500 per year for approved sustainable home upgrades (e.g., insulation, energy-efficient appliances)
  • Tuition / education reimbursement: up to $5,250 per calendar year for approved, job-related education
Gen Digital Inc. logo

Gen Digital Inc.

NortonLifeLock and Avast merged in 2022 and are now GenTM (NASDAQ: GEN) - a global company dedicated to powering Digital Freedom through its trusted Cyber Safety brands. The Gen family of consumer brands is rooted in providing safety for the first digital generations. Now, Gen empowers people to live their digital lives safely, privately, and confidently today and for generations to come. Gen brings award-winning products and services in cybersecurity, online privacy and identity protection to nearly 500 million users in more than 150 countries.

Founded in 1982
Tempe, Arizona, USA
786 employees (39 in marketing)

Salaries

Posted range

$200K/yr – $230K/yr

Taken straight from the job posting.

See all Gen Digital Inc. salaries

Funding

Total Funding
$1.2B
Last Raise
$670M
Post IPO Secondary, 8 years ago

Funding History

  • Aug 2018
    Post IPO Secondary • $670M
  • Feb 2016
    Post IPO Equity • $500M
  • Jun 1983
    Series A • $3M

Traffic Signals

Monthly Visitors
217.9K
Monthly Google Ads Budget
$49.7K
Traffic Source Mix
Search
37.7%
Direct
49.2%
Referral
9.8%
Social
2%
Paid
1.2%

Headcount Trend

Current headcount: ~782

Recent News

Gen Digital Inc. logo

Director, Freemium Growth Marketing & Acquisition

Gen Digital Inc. · New York City, NY · Hybrid