Director, Content & Social Media

St. Louis, MO (Hybrid)

Salary Not AvailableDirector/Executive10+ years expFull time

Posted 5 months ago

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Job Summary

Drive Build-A-Bear's social-first content strategy across major platforms with a cross-functional, senior team to create native, culturally relevant storytelling that scales.

  • Must-have: 10+ years leading social content for consumer brands
  • Standout: Leads a high-performing team of strategists, creators, and community managers

Job Description

Responsibilities

  • Own and evolve our content and social strategy across TikTok, Instagram, YouTube, Facebook, and emerging platforms, ensuring everything we create feels native, timely, and culturally relevant.
  • Lead hands-on creative concepting for social-first storytelling, from episodic formats and creator collaborations to reactive moments and platform experiments.
  • Set a clear creative bar for what ā€œgreatā€ looks like on each platform, balancing brand consistency with the flexibility social demands.
  • Champion brave, culturally relevant ideas.
  • Stay fluent in platform mechanics, algorithms, formats, and trends, and translate that knowledge into actionable creative direction for the team.
  • Build content that is designed for how people consume social: fast, emotional, participatory, and shareable.
  • Oversee and evolve our social listening and community management strategies.
  • Partner closely with our performance, media, and PR teams to ensure organic, paid, and earned social work together as one connected ecosystem.
  • Use performance, engagement, and earned signals to iterate, refine, and scale ideas that resonate both culturally and commercially.
  • Confidently advocate for social-first ideas in cross-functional settings.

Requirements

  • Bachelor’s degree required.
  • 10+ years of experience in social, content, or digital storytelling, with a strong emphasis on consumer-facing, culturally relevant brands.
  • A clear track record of hands-on social media leadership, including content planning, creation, publishing, and optimization.
  • Demonstrated success growing followers, engagement, reach, and/or conversions through strong creative and platform fluency.
  • Experience working with creators and influencers.
  • Ability to think holistically about content ecosystems while still sweating the creative details.
  • Comfort using analytics, social listening, and insights to guide decisions and improve performance.
  • A genuine curiosity about internet culture, creators, fandoms, and emerging platforms.

Preferred

  • Background in toys, entertainment, lifestyle, fashion, or youth culture.
  • Experience scaling social for a brand in a period of growth or transformation.
Build-A-Bear Workshop logo

Build-A-Bear Workshop

3.6 Glassdoor

We're the company with #TheStuffYouLove! Founded in St. Louis in 1997, Build-A-Bear Workshop is a trusted, beloved brand that has been part of countless life moments for more than 20 years. We operate approximately 400 stores worldwide—including company-owned stores in the United States, Canada, Ireland, Paris, Milan, Colombia, and the United Kingdom and franchise stores in Africa, Asia, Australia, Europe, Mexico, the Middle East and China—where Guests can make and customize furry friends.The Build-A-Bear Workshop experience is an expression of our commitment to redefine retail and entertainment. Our concept is designed to bring out the creative side of our Guests to spark their imagination. We challenge every associate to contribute wherever possible to our culture, our communities and our business success. Regardless of role, Build-A-Bear associates keep our core values at the heart of everything they do.We cultivate a culture that truly begins with heart. From the passion our associates bring to work each day to our iconic heart ceremony, we deliver the Build-A-Bear spirit and one-of-a-kind experiences to our Guests – one furry friend at a time. It’s one of the reasons Build-A-Bear Workshop has been recognized time and time again as a sought-after employer: •Great Place to WorkĀ® and FORTUNE’s 100 Best Companies to Work ForĀ® list: 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010 and 2009 •Great Place to WorkĀ® and FORTUNE’s Best Workplaces in Retail list: 2017, 2016, 2015 and 2014 •Great Place to WorkĀ® and FORTUNE’s Best Workplaces for Women list: 2017, 2016 and 2015•Great Place to WorkĀ® and FORTUNE’s Best Workplaces for Millennials list: 2017, 2016 and 2015•Great Place to WorkĀ® and FORTUNE’s Best Workplaces for Diversity list: 2017, 2016 and 2015•The Sunday Times 100 Best Companies to Work For list: 2017 and 2016•2-Star Accreditation by Best Companies for our ā€˜outstanding’ workplace engagement standards and commitment

Founded in 1997
St Louis, Missouri, USA
3.4K employees
53% recommend to a friend
61% CEO approval

Traffic Signals

Monthly Visitors
3.6M
Monthly Google Ads Budget
$85.4K
Traffic Source Mix
Search
44.4%
Direct
47.1%
Referral
3.6%
Social
3.7%
Paid
1%

Headcount Trend

Current headcount: ~3.4K

Marketing Team

Median Career Experience
16 years
Median Tenure
3.6 years

Funding

Total Funding
$15M
Last Raise
$15M
Post IPO Debt, 3 months ago

Funding History

  • Dec 2025
    Post IPO Debt • $15M

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