Responsibilities

• Assist in development of social strategies across multiple brands and platforms (mainly IG + TT)
• Support monthly content calendar. Building, scheduling and posting!
• Support management of external agency and content sources, guiding strategy from a brand perspective.
• Grow and manage our community across platforms and brands, executing daily inbound/outbound community management, monitoring social listening, and building creator and consumer relationships.
• Ideate engaging content, ensuring it aligns with brand direction and helps fuel channel growth and engagement while following latest best practices and algorithms.
• Support social copy and caption building, integrating brand voice, timely references, and community relatable language.
• Identify opportunities and support management of giveaways, partnerships, collabs, and community gifting.
• Support social reporting and social listening efforts and summarize monthly content efforts, learnings, and opportunities.
• Maintain a deep understanding of the social landscape and industry trends to deliver best-in-class, innovative concepts into the marketplace. You don’t want to just follow trends, you want to create them.
• Work collaboratively with the social team and various cross-functional partners across marketing and external agencies as needed to develop creatives that align with brand goals and strategies.

Requirements

• 1.5+ years of experience in organic social media and community management space with a track record of guiding strategy, driving engagement and increasing brand awareness.
• Proven ability to identify trends and cultural moments, while maintaining a distinctive brand voice and point of view.
• Experience supporting content strategy and ideation for a brand within the beverage, CPG, beauty, or like-minded space.
• Excellent project management skills, organized, and able to work across multiple projects, brands, and timelines: posting one month’s content, scheduling another, and concepting on another.
• A passion for building digital community and fostering meaningful connections and conversations with consumers and/or potential customers
• Ready and willing to work collaboratively and share creative ideas from a social perspective.
• Proactive, with a keen attention to detail. A diligent quality checker, known to catch a typo or call out an error.
• Great communication skills and comfortable sharing feedback with external agency partners and guiding strategy.
• Experience professionally managing customer service inquiries and outreach.
• Comfortable sharing ideas and participating in team discussions and brainstorming.

Preferred

• Familiarity with social reporting and scheduling tools such as Dash, Sprout, Trello, etc.
• Experience supporting cross-functional collaboration for product launches or retail moments.
• Understanding of the influencer ecosystem, social/PR gifting campaigns, and creator-driven amplification strategies
• You bring energy, curiosity, and a creative, solutions-first mindset to everything you do—and thrive in collaborative environments where no two days are the same.
• Experience working across multiple brands simultaneously is a plus!
• Content creation (vertical video, on camera, or meme/graphic) skills are a plus.

Benefits

• Medical, Dental & Vision
• Group Life and AD&D
• Voluntary Life and AD&D
• Group Short & Long-Term Disability
• 401(k)
• Paid Time Off
• Flexible Spending Accounts
• Employee Assistance Program
• Gym Membership Discounts