Responsibilities

• Email Marketing & Customer Lifecycle
• Own the day-to-day execution of Uneekor's email marketing strategy through email marketing tools, e.g. Klaviyo.
• Build, manage, and optimize automated customer lifecycle flows, enhancing the customer buying journey and experience.
• Develop customer segmentation strategies to improve engagement, retention, and conversion.
• Coordinate email calendars around promotions, product launches, software releases, and company initiatives.
• Perform A/B testing and continuously optimize campaigns based on performance metrics.
• Monitor e-commerce, website and email campaign etc. performance and provide recommendations for continual improvement. This includes all e-commerce platforms, as well as Reseller sites monitoring and optimization.
• Customer Education
• Partner with Customer Experience, Product Management, and Engineering teams to develop support educational customer journeys.
• Transform support documentation, FAQs, setup guides, release notes, and product updates into engaging customer communications.

Requirements

• Bachelor’s degree in marketing, communications, business, digital marketing, or a related field preferred.
• 2-5 years of experience in digital marketing, email marketing, ecommerce marketing, or content marketing.
• Experience with email marketing platforms such as Klaviyo, HubSpot, or similar marketing automation tools.
• Strong written communication, copywriting, and proofreading skills.
• Experience managing content calendars and coordinating cross-functional marketing initiatives.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Excellent attention to detail and ability to meet deadlines in a fast-paced environment.
• Shopify ecommerce experience is preferred.
• Experience using Sanity CMS or other headless content management systems is a plus but not required.
• Basic understanding of SEO best practices is preferred.

Preferred

• Self-motivated with a strong sense of ownership and accountability.
• Highly organized with exceptional project management skills.
• Excellent communicator who enjoys collaborating across multiple departments.
• Creative thinker with strong attention to detail.
• Comfortable balancing creative execution with data-driven decision making.
• Passionate about delivering exceptional customer experiences through digital marketing.

Benefits

• comprehensive benefits package designed to support your health, flexibility, and long-term success.