Responsibilities

• Manage end-to-end onboarding lifecycle for a specialized service model
• Set up new property accounts and profiles within a proprietary software platform
• Serve as the primary executioner on campaign setup, tracking, and reporting
• Respond to client questions via a dedicated, ticket-based system
• Research and recommend process innovations for administrative tasks
• Explore the implementation of AI tools to maximize the efficiency of current workflows
• Track budgets, invoicing, and overall account health
• Implement standardization across a high volume of account tactics

Requirements

• 2–3 years of agency-side account management or digital marketing experience across multiple disciplines.
• Comfortable working knowledge of Google Ads and Meta Ads Manager.
• Basic technical understanding of performance marketing reporting and tracking.
• Proven project management capabilities and the organizational skills required to independently prioritize daily tasks without getting overwhelmed.
• High technical literacy and the adaptability to quickly master and navigate proprietary software systems and databases.
• Strong verbal and written communication skills , with the confidence to lead internal conversations and provide professional, polished support to external client partners.
• Strong tactical decision-making skills , with the ability to independently resolve platform errors and utilize all available agency resources.
• A focused, process-driven individual contributor who thrives in a highly structured, execution-oriented role.

Benefits

• 401(k) eligibility
• Medical, dental, and vision benefits
• Short Term Disability, Long Term Disability & Life Insurance Benefits
• Hybrid Work Model
• Generous PTO allowance
• Parental leave
• Volunteering PTO
• Professional & Personal Development
• Student Loan Repayment Plan Contributions
• Wellness Reimbursement Program