Responsibilities

• Manage daily metadata tagging and dashboard operations across multiple marketing programs, ensuring accuracy and timely execution
• Collaborate with internal teams and external partners to maintain content, align processes, and uphold data governance standards
• Utilize Salesforce for metadata management and operational tracking
• Perform data querying, analysis, and automation using SQL
• Develop and maintain operational documentation including playbooks, guides, and responsibility matrices
• Support onboarding and training of cross-functional teams on workflows and processes
• Partner with stakeholders to gather requirements and validate data inputs and outputs
• Drive process improvements, standardization, and automation initiatives
• Troubleshoot operational issues, identify root causes, and implement corrective actions
• Build and maintain dashboards and reports using Smartsheet, PowerBI, and similar tools

Requirements

• Bachelor’s degree in Business, Marketing, Information Systems, or related field
• Experience with digital marketing operations , database or content management , and project management
• Hands-on experience with Smartsheet , PowerBI , and Salesforce
• Proficiency in SQL for data querying and analysis
• Strong communication and collaboration skills across technical and business teams
• Ability to manage multiple priorities and work independently in a fast-paced environment
• Proven experience driving cross-functional initiatives to completion
• Proficiency in Word, Excel, PowerPoint, and Outlook

Nice To Have

• Experience with Marketo and Snowflake
• Exposure to email marketing operations and preference center management
• Experience with workflow and project management tools such as Workfront
• Strong problem-solving mindset with a focus on continuous improvement

Benefits

• The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.