Responsibilities

• Marketing Strategy & Execution
• Develop and execute integrated marketing strategies to increase brand awareness, website traffic, qualified leads, and customer engagement.
• Build and manage the marketing calendar, campaigns, and initiatives across digital and offline channels.
• Identify new marketing opportunities and continuously test and optimize strategies based on performance.
• Help establish and strengthen iDox.ai’s brand positioning and messaging in the AI and document management market.
• Manage multiple marketing projects simultaneously and ensure campaigns are delivered on time and within budget.
• SEO & Digital Marketing
• Develop and execute SEO strategies to improve organic search visibility, website traffic, and lead generation.
• Conduct keyword research, competitor analysis, and website/content audits.
• Optimize website pages, landing pages, blogs, and other digital content for search engines and user engagement.

Requirements

• U.S. Work Authorization This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without current or future employer sponsorship.
• For U.S. positions, iDox.ai participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.
• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 2–4 years of experience in SEO, AEO, GEO, content marketing, customer advocacy, digital PR, growth marketing, or a related field.
• Understanding of how AI search platforms, answer engines, and large language models discover, evaluate, and cite third-party content.
• Hands-on experience managing a company’s presence or customer review campaigns on platforms such as G2, Gartner Peer Insights, Gartner Digital Markets, Trustpilot, TrustRadius, or similar sites.
• Experience developing programs that improve brand visibility, customer advocacy, reputation, or offsite authority.
• Strong cross-functional collaboration skills with the ability to work effectively across Marketing, Product Marketing, Public Relations, Brand, Customer Support, and Customer Success.
• Analytical mindset with the ability to track, interpret, and communicate citation, sentiment, review, visibility, and share-of-voice metrics.
• Excellent written communication skills with the ability to adapt messaging, tone, and content for different platforms and audiences.

Preferred

• Experience with Answer Engine Optimization, Generative Engine Optimization, AI citation monitoring, or AI search visibility tools.
• Background in B2B SaaS, enterprise software, productivity technology, or digital document solutions.
• Experience with digital PR, earned media, community management, influencer programs, or thought leadership.
• Familiarity with Ahrefs, Semrush, or comparable SEO and competitive intelligence platforms.
• Experience developing customer advocacy, review-generation, or online reputation-management programs.
• Understanding of Reddit, LinkedIn, and other community-driven platforms as sources of brand authority and AI citations.
• Experience working for a startup or high-growth technology company.

Benefits

• Competitive benefits package for eligible employees.
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan