Digital Marketing Account Manager

USA (Remote)

$70K/yr – $85K/yrMid Level3+ years expFull time

Posted 3 hrs ago

Job Summary

Own end to end client success for franchise accounts, steering data driven strategies, performance optimization, and expansion opportunities.

Drive data driven ROI improvements
Manage multi location franchise relationships and onboarding

Job Description

Responsibilities

Develop a deep understanding of each client’s business goals.
Guide data-driven digital strategies (SEO, Paid Search, Programmatic Display, Social Advertising) that align with client objectives.
Monitor and analyze performance metrics, providing actionable insights to enhance results. Act as a trusted consultant and advisor, helping clients maximize their digital marketing ROI.
Conduct regular performance reviews to track and improve product effectiveness.
Audit campaign performance, ensuring execution aligns with the overall strategy and industry best practices.
Provide data-backed recommendations for optimization and growth opportunities.
Build and maintain trusted relationships with franchise clients.
Ensure high product adoption and proactive engagement across accounts.
Identify and execute expansion opportunities within the client portfolio.
Proactively address churn risks through strategic retention efforts .

Requirements

Bachelor’s degree in marketing, Business, Communications, or a related field (advanced degrees are a plus).
3+ years of experience in account management, client success, or performance consulting, with a focus on customer retention, client growth, and strategic recommendations.
Experience advising clients on digital marketing performance across multiple channels, preferably in a franchise, multi-location environment.
Strong working knowledge across SEO, Paid Search, Paid Social, Programmatic Display, local/GBP, analytics, and tracking, with deeper expertise in at least one digital marketing discipline.
Proficiency in key digital marketing tools, including Google Ads, Meta Ads, Microsoft Ads, Google Analytics, Google Data Studio, Google Search Console, Google Business Profile, Microsoft Excel, Microsoft Power BI, Moz, SEMrush, or similar SEO platforms
Ability to analyze KPIs such as leads, conversion rates, website traffic, and engagement metrics, translating them into strategic recommendations.
Exceptional communication, presentation, and stakeholder management skills.
Highly organized, detail-oriented, and self-motivated.

Andromeda Software Inc.

Andromeda Software Inc. acquires and grows mission-critical software businesses, providing a permanent home powered by people.We are an operating group of Constellation Software Inc., a publicly traded company (TSX:CSU) with more than $5B USD in annual revenue and decades of experience building and operating software businesses across vertical markets worldwide.Our Philosophy: Built to EndureAndromeda focuses on acquiring independently managed software companies and supporting them for the long term. Our approach is rooted in permanence. We invest with no intention to sell, giving leaders, employees, and customers confidence that their business has a stable home designed to thrive for decades.Empowering AutonomyOur companies operate independently, led by management teams who understand their markets, customers, and products best. We do not centralize for the sake of efficiency. Instead, we preserve what makes each business unique while providing:• Strategic guidance through a global network of experienced operators• Access to capital to support thoughtful, long-term growth• Operational excellence grounded in proven best practicesThe Andromeda DifferenceWhat differentiates us is how we show up after an acquisition. We prioritize autonomy, accountability, and trust. We support leaders rather than replace them. By strengthening products and staying deeply focused on customers, we help businesses build lasting impact.Every investment we make is for the long haul. At Andromeda, we give the people behind the software the resources and stability they need to build something enduring.

Hunt Valley, Maryland, USA

85 employees (1 in marketing)

www.csiandromeda.com