Digital Marketer and Customer Service Expert

Orem, UT (Unknown)

$60K/yr – $70K/yrMid LevelFull time

Posted 2 months ago

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Job Summary

Drive multi-channel digital campaigns and content programs to maximize deliverability and ROI.

  • Own end-to-end digital campaigns including SEO, content, and analytics.
  • Must-have: Proven experience in digital marketing and email/text campaigns.
  • Standout: In-person role with cross-functional collaboration and tools like WordPress and Adobe Creative Suite.

Job Description

Responsibilities

  • Develop and execute comprehensive digital marketing campaigns using AI, ActiveCampaigns, and any other expertise you have to maximize deliverabililty.
  • Conduct keyword research and implement SEO best practices to improve organic search rankings across search engines.
  • Assist with content creation for websites, blogs, social media channels, and email marketing campaigns using WordPress, Adobe Creative Suite, and content management systems.
  • Assist with packaging and shipping materials to clients.
  • Collaborate with the design team to produce visually appealing graphics with Adobe Photoshop and graphic design tools that align with branding strategies.
  • Provide exceptional customer service by responding promptly to inquiries via email or chat, resolving issues efficiently, and maintaining high customer satisfaction levels.
  • Track campaign performance and generate detailed reports to inform future marketing initiatives while continuously seeking opportunities for growth through analytics insights.

Requirements

  • Proven experience in digital marketing and email/text campaigns.
  • Proficiency in content management systems such as WordPress and familiarity with HTML, CSS, JavaScript, SQL for website optimization.
  • Knowledge of conversion optimization techniques and performance marketing principles to maximize ROI on campaigns.
  • Experience with email marketing platforms and marketing automation tools to nurture leads and engage audiences effectively.
  • Strong analytical skills with the ability to interpret data trends from Google Analytics or similar tools to refine strategies.
  • Excellent communication skills combined with a customer-centric approach to deliver outstanding service experiences.
  • Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.

Benefits

  • 401(k)
  • 401(k) matching
  • Paid time off
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Founded in 2010
Orem, Utah, USA
18 employees (3 in marketing)

Traffic Signals

Monthly Visitors
3.8K
Traffic Source Mix
Search
25.2%
Direct
53%
Referral
5.4%
Social
15%
Paid
1.3%

Headcount Trend

Current headcount: ~18

Marketing Team

Marketing Team Size
3 (17% of company)