Digital Experience Strategist

USA (Hybrid)

$74K/yr – $111K/yrMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own the core digital experiences by shaping site structure, navigation and end-to-end journeys using data, UX and accessibility to lift engagement and ensure brand-aligned, enterprise-ready experiences.

  • Own day-to-day site execution, governance and optimization across websites and journeys using analytics and WCAG-aligned UX.
  • Coordinate with marketing, IS, operations, clinical and HR to translate strategy into accessible, high-quality digital experiences with measurable impact.

Job Description

Responsibilities - Lead the day-to-day execution, optimization and ongoing stewardship of site structure, navigation and end-to-end user journeys to ensure high-quality experiences across channels. - Apply analytics, audience insights and user experience best practices to inform recommendations and guide execution, while ensuring alignment with WCAG accessibility standards, brand guidelines and enterprise digital standards. - Lead and optimize the organization’s primary digital experiences – including websites, navigation and end-to-end user journeys – using analytics, UX best practices and audience insights to improve engagement, reduce friction and support enterprise goals - Partner with cross-functional stakeholders across marketing, IS, operations, clinical teams and HR to translate digital strategy into execution, influence priorities and deliver high-quality, accessible and brand-aligned digital experiences - Drive continuous improvement through governance, SEO/AEO/GEO optimization, experimentation and workflow innovation – including AI-enable publishing processes, A/B testing and digital standards stewardship – while mentoring junior team members and promoting operational excellence Requirements - Bachelor's Degree in Digital marketing, communication, computer science or related field. Four (4) years of relevant experience may be considered in lieu of a degree, in addition to the required experience below Required - 3 years experience in digital strategy and/or content management with progressive responsibility, including experience with complex enterprise websites Required Preferred - Experience with healthcare websites - Experience with testing platforms Benefits - An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. - Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. - Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. - Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. - The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
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UW Health

UW Health is an integrated academic health system that is home to the No. 1 hospital in Wisconsin (for the 14th year in a row) as ranked by U.S. News & World Report. We’re made up of six main hospitals, one JOA partner hospital in Madison and two hospitals located within the main hospital in Illinois. We also have more than 90 clinics across Wisconsin and northern Illinois. UW Health cares for more than 832,000 patients each year and employs more than 25,500 people — one of the region’s largest employers. Many of our 1,800 physicians are faculty members at the University of Wisconsin School of Medicine and Public Health, one of the nation’s highly regarded medical schools.

Founded in 1918
Madison, Wisconsin, USA
10K employees