Digital Content Specialist, Ratchet + Wrench and NOLN

Responsibilities

• Reporting & Writing: Write original pieces, conduct interviews, and craft clear, engaging, and accurate B2B content that resonates with target audiences.
• Editing & Fact-Checking: Apply rigorous editorial standards to line-edit, copy-edit, and fact-check stories for clarity, style, accuracy, and journalistic integrity.
• Audio Storytelling: Produce, edit, and help distribute podcast episodes, translating complex industry topics into compelling audio narratives.
• Social Media & Community Engagement: Write, edit, and schedule platform-specific social posts, actively engage with followers to build community, and monitor competitor activity and industry trends.
• CMS & Publishing Operations: Format, upload, and publish content in the CMS while ensuring SEO standards, UX best practices, and consistent tagging/categorization.
• Visual Sourcing: Select, source, and create appropriate images or graphics for web, social, and audio promotional content using tools like Canva or Adobe Express.
• Content Repurposing: Convert long-form editorial into multiple formats (e.g., newsletters, podcast show notes, infographics, social threads), and update evergreen content for accuracy and relevance.
• Workflow & Collaboration: Work with brand editors to manage content calendars, contribute to planning meetings and content ideation, and ensure timely delivery through close collaboration with writers and editors.
• Technical Troubleshooting: Collaborate with developers or digital teams to implement site updates and troubleshoot technical publishing issues.
• Data & Analytics: Use analytics tools to track content performance, maintain traffic dashboards, and develop actionable insights to guide future content strategies and distribution plans.

Requirements

• Writing, Editing, and Podcasting (Core Requirement)
• SEO, AI, and CMS Proficiency
• Bachelor’s Degree in Journalism, English, Communications, or a related field
• 3+ years of professional editorial and reporting experience
• Newsletter production and analytics experience preferred

Benefits

• We offer competitive benefits package including medical, dental, and vision
• 24/7 access to Telehealth services
• FSA and HSA pretax savings accounts
• Company paid life insurance and disability
• 401(k) with company match
• Paid parental leave
• A generous PTO policy
• 12 paid holidays
• Tuition assistance
• Professional growth opportunities through continuing education