Digital Account Manager

Hopkins, MN (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own client success by delivering multi-channel digital marketing programs, driving revenue through optimized SEO/PPC strategies, and strategic upsells across 30–40 accounts while coordinating with internal teams.

  • Account Ownership: Manage 30–40 client relationships, aligning goals, tracking progress, and delivering measurable outcomes.
  • Growth Levers: Identify upsell opportunities and present data-driven PPC/SEO plans to grow client revenue.

Job Description

Responsibilities

  • Build and maintain strong, trust-based relationships with clients.
  • Understand client goals, anticipate needs, and exceed expectations.
  • Convey complex digital marketing concepts to clients in a clear and concise manner.
  • Manage multiple client accounts simultaneously, delivering outstanding results.
  • Leverage knowledge in SEO, PPC, and other digital marketing strategies to enhance website visibility and drive organic traffic.
  • Tailor PPC strategies to client needs and industry trends, with a focus on Google Ads, META Ads, and more.
  • Identify upsell opportunities within existing client accounts.
  • Present and implement strategies to increase revenue.
  • Successfully close at least 5 upsell proposals to clients.
  • Handle approximately 30 - 40 client accounts efficiently without compromising quality.

Requirements

  • Bachelor’s Degree in Marketing, Business, or a related field.
  • 1-2 years of experience in a digital marketing agency, particularly in client-facing roles.
  • In-depth knowledge of SEO strategies including on-page and off-page optimization, keyword research, and technical SEO.
  • Familiarity with PPC services, including Google Ads and paid social ads.
  • Proactive: Takes initiative and is a self-starter with the ability to work independently.
  • Adaptable: Thrives in a fast-paced environment and adapts to evolving industry trends.
  • Team Player: Works collaboratively with internal teams to ensure seamless execution of digital marketing strategies.
  • Analytical: Strong analytical skills with the ability to interpret data and provide actionable insights to clients.
  • Innovative: Brings new ideas to the table and stays updated on industry trends to continually improve client campaigns.
NorthWing Digital logo

NorthWing Digital

Welcome to NorthWing Digital, your trusted guide on your digital journey. More than just another digital marketing agency, we work closely with our clients as an extension of their team, applying our technical expertise to chart the best path for growth on the web. Together, we navigate any obstacles with precise, data-driven strategies, ensuring your long-term success. At NorthWing Digital, our mission is clear: We help others succeed. Specializing in Website Design and Development, Paid Digital Advertising, SEO, and Analytics, we are committed to elevating your business through our comprehensive digital marketing services.

Hopkins, Minnesota, USA
19 employees (11 in marketing)

Traffic Signals

Monthly Visitors
1.5K
Traffic Source Mix
Search
67.4%
Direct
19.6%
Referral
4.8%
Social
7.1%
Paid
1.1%

Headcount Trend

Current headcount: ~19

Marketing Team

Marketing Team Size
8 (42% of company)