Digital Marketing Project Manager
LOCOMOTIVE Agency
USA (Remote)
$65K/yr - $72K/yrAgencyFull-timeSenior level5+ years exp.
5 hrs ago
Customer Service Representative - Part Time
Vancouver, WA (Remote)
$79K/yr – $99K/yrEntry LevelPart time
Posted 3 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Provide remote patient and client support in a part-time role focused on inquiries, issue resolution, and documentation.
- Must-have: Part-time shift availability that meets service quality standards.
- Standout: Fully remote, with flexible hours and potential transition to full-time.
- Own accurate documentation in CRM and follow-up to ensure full resolution.
Job Description
Responsibilities
- Handle patient and client inquiries via phone, email, and chat channels
- Provide accurate information on services, appointments, billing, and general support
- Resolve customer concerns and complaints with empathy and professionalism
- Document all interactions accurately in our CRM and support systems
- Follow up with patients and clients to ensure full resolution and satisfaction
- Escalate complex or sensitive issues to the appropriate department
- Maintain strict patient confidentiality in accordance with HIPAA guidelines
- Meet part time shift requirements and service quality standards
Requirements
- Meet part time shift requirements and service quality standards
Benefits
- Competitive part time pay
- Flexible scheduling — choose your hours
- Paid time off & paid holidays
- Opportunity to transition to full time employment
- Supportive and collaborative remote team environment
- Career growth opportunities within ADF Medical Services
