Customer Service Assistant

Vista, CA (Hybrid)

Salary Not AvailableEntry LevelPart time

Posted 4 months ago

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Job Summary

Support the Customer Service Assistant role by handling day-to-day operations and inquiries in a hybrid, Vista, CA setting.

  • Own day-to-day customer service tasks and issue resolution
  • Must-have: Part-time availability (10–15 hours/week) in a mostly remote/hybrid role
  • Standout: Open to expanding role and hours with the team

Job Description

Responsibilities

  • Support the Customer Service Manager with day-to-day operations
  • Respond to customer inquiries via email, text, and messages
  • Follow up on customer requests and resolve issues promptly
  • Assist with additional tasks such as ordering supplies, marketing, and research as needed

Requirements

  • Part-time (10–15 hours/week)
  • Have customer service experience, ideally in the hospitality or food industry
  • Are organized, articulate, and proactive with communication
  • Can manage multiple small tasks efficiently and independently
  • Are comfortable using tools like Gmail, Google Sheets, Slack, Slicktext, and Canva (or willing to learn!)
  • Mostly remote work with occasional in-person commitments

Preferred

  • open to expanding your role and hours as you grow with the team