Customer Marketing Manager

Chicago, IL (Hybrid)

$119K/yr – $164K/yrMid Level5+ years exp

Posted 10 days ago

Job Summary

You will own the customer-centric selling engine, energize sales execution, and translate the voice of the customer into actionable plans and materials across assortment, pricing, and brand storytelling.

  • Lead the development of Selling Stories and Ready to Sell materials
  • Collaborate across Sales, Brand Marketing, and Supply Chain to influence the innovation pipeline

Job Description

Responsibilities

  • Help support an organizational capability in customer centricity, enable the sales team for selling and executional success, and represent the voice of customer/sales internally.
  • Bring company and category strategies to life in the marketplace via strong working relationships with sales teams and critical customers.
  • Influence future innovation pipeline programs based on channel insights.
  • Provide key analysis in facilitating new item distribution forecasts by channel / customer.
  • Drive sales plans around assortment, merchandising, pricing and shelving for our brands, monitoring and assisting in the delivery of top-line and bottom line commitments from sales perspective.
  • Assist in planning, development and presentation of sales brand materials at all key Trade Shows and Customer Collaboration Planning sessions , ensuring our sales strategies and brand initiatives are well represented.
  • Lead the development of high quality and fact-based Selling Stories and Ready to Sell (RTS) materials.

Requirements

  • Education: Bachelor’s degree in Business Administration, Marketing, Supply Chain, or a closely related field.
  • Experience: 5 years of progressive professional experience in Customer Marketing, Trade Marketing, Category Management, Brand Management, or Sales Operations within the Consumer Packaged Goods (CPG) or Fast-Moving Consumer Goods (FMCG) industry.
  • Cross-Functional Experience: Proven track record of working collaboratively across diverse, matrixed functions (e.g., Sales, Brand Marketing, Supply Chain, RD, and third-party vendors).
  • Project Management: Demonstrated experience leading large-scale, cross-portfolio initiatives end-to-end, from strategic concept development to successful in-store retail execution.

Preferred

  • Advanced Degree: MBA or advanced degree in a related business field.
  • Snacking/Confectionery Retail Experience: Direct experience working within the confectionery, snacking, or highly impulse-driven retail categories.
  • Broker/Vendor Management: Experience directly managing relationships and execution with third-party merchandising or display vendors.

Benefits

  • industry competitive salary and benefits package, including company bonus.
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Mars

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We’re a unified force of 150,000+ Associates, taking action every day toward the world we want tomorrow. Our Five Principles have kept us true to ourselves and to our commitment to treat others in ways that are consistent with those values. Having stood the test of time, these principles will continue, keeping us free to move quickly and plan for the future. Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as Associates, we support the responsibilities of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. Note to Parents: https://www.mars.com/about/policies-and-practices/note-to-parents/np-english For more information, please visit mars.com. Follow us: facebook.com/mars, twitter.com/marsglobal, instagram.com/marsglobal/, youtube.com/mars For more information about careers at Mars, please visit careers.mars.com Follow us: facebook.com/LifeAtMars, instagram.com/LifeAtMars/, tiktok.com/LifeAtMars Mars, Incorporated is not responsible for any content or activity made available via third party sites or services. Page subject to: mars.com/legal mars.com/privacy

Founded in 1911
McLean, Virginia, US
64K employees (5,033 in marketing)
86% recommend to a friend
93% CEO approval

Salaries

Posted range

$119K/yr – $164K/yr

Taken straight from the job posting.

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Funding

Last Raise
Debt Financing, 1 years ago

Funding History

  • Mar 2025
    Debt Financing

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Customer Marketing Manager

Mars · Chicago, IL · Hybrid