Customer Marketing Manager - eCom

Chicago, IL (Hybrid)

$109K/yr – $143K/yrMid Level5+ years expRegular/Permanent

Posted 2 days ago

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Job Summary

Own and drive the annual Customer Marketing planning process for 3rd party delivery partners and lead omnichannel programs and critical eCommerce initiatives across Sales, Retail, and Brand teams.

  • Own and drive the annual Customer Marketing planning process for 3rd party delivery partners.
  • Lead omnichannel programs and critical eCommerce initiatives across Sales, Retail, and Brand teams.

Job Description

Responsibilities

  • Lead the annual Customer Marketing planning process for 3rd party delivery partners inclusive of strategy, tool development, communications and measurement
  • Develop omnichannel customer marketing programs in collaboration with off-premise retail teams rooted in shopper insights and an understanding of market dynamics to address key customer/shopper needs
  • Lead critical eCommerce strategic project initiatives to advance Molson Coors Market Share of online sales
  • Understand national brand strategies and programs to tailor to your retailers’ needs based on business priorities
  • Drive monthly business reviews and continuous investment analysis to ensure strategic alignment and the greatest possible business impact.
  • Partner with Sales to build collaborative, strategic partnerships with your retailers in store, digital, and eCommerce teams
  • Be an eCommerce SME to cross functional teams including Retail, Brand, Shopper and Field Marketing to build organizational eCommerce capabilities
  • Manage agency scope including building annual scope plan requirements
  • Monitor, validate and advocate for portfolio content accuracy across online retailers to support discoverability, conversion and overall eCommerce growth

Requirements

  • You have a Bachelor’s degree in Business Administration, Marketing or other relevant field;
  • You have at least 5 years' experience in CPG eCommerce and / or marketing
  • Experience building and executing omnichannel shopper marketing plans executed throughout the path to purchase, with emphasis on digital media (social, programmatic and search)
  • You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities.  You act with appropriate urgency to various market events and trends that require a quick turnaround in plans and strategy.
  • You thrive in ambiguity and can demonstrate success without all the answers or data.
  • You have a strong bias for action. You identify a problem, understand prioritization and mobilize to solve it.
  • You are a skilled at developing customer relationships and influencing action

Benefits

  • We care about our People and Planet   and have challenged ourselves with stretch goals around   our   key priorities
  • We   care about our communities, and   play our part to make a difference – from charitable donations to hitting the streets together to build parks,   giving back to the community is part of our culture and who we are
  • Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
  • Ability to grow and develop your career centered around our First Choice Learning opportunities
  • Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans,   an engaging Wellness Program,   and   an Employee Assistance Program (EAP) with amazing   resources
  • Access to cool brand clothing and swag, top events   and, of course...   free beer and beverages!
  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences
  • Benefits include 15 days vacation, 10 paid holidays, 4 personal floating holidays and 64 hours of sick time
  • This role will work in office Monday through Thursday with Friday working from home
Molson Coors logo

Molson Coors

3.9 Glassdoor

From Coors Light, Miller Lite, Molson Canadian, Carling and Staropramen to Coors Banquet, Blue Moon Belgian White, Leinenkugel’s Summer Shandy, Vizzy, Creemore Springs and more, our 16,000+ employees across the globe make and market many of the most beloved beverage brands in the world. While our history is rooted in beer, we offer a modern portfolio that expands beyond the beer aisle with energy drinks, non-alc beer and canned cocktails, ready-to-drink coffee and more.Molson Coors Beverage Company is a publicly traded company that operates through Molson Coors North America and Molson Coors Europe, and is traded on the New York and Canadian Stock Exchange (TAP). Our commitment to raising industry standards, promoting the responsible consumption of our products, and leaving a positive imprint on our employees, consumers and communities is reflected on our website, www.molsoncoors.com. Celebrate responsibly. Follow only if legal drinking age and do not share with those who are underage. TERMS: http://bit.ly/TnCs-MC

Founded in 1900
Chicago, Illinois, USA
12K employees (1,097 in marketing)
77% recommend to a friend
85% CEO approval

Traffic Signals

Monthly Visitors
205.1K
Traffic Source Mix
Search
39%
Direct
46%
Referral
8.9%
Social
5.2%
Paid
0.7%

Headcount Trend

Current headcount: ~12K

Marketing Team

Marketing Team Size
973 (8% of company)
Marketing Roles Posted (Last 30 Days)
4

Funding

Total Funding
$2.9B
Last Raise
$866M
Post IPO Debt, 1 years ago

Funding History

  • May 2024
    Post IPO Debt • $866M
  • Jun 2023
    Post IPO Debt • $2B

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