Customer Manager

California, MO (On-site)

Salary Not AvailableFull time

Posted 4 months ago

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Job Description

About Us:

  • Livelab is a sub-brand of Tec-do 2.0 Group and we are a leading TikTok Shop Partner (TSP) specializing in live commerce, performance marketing, and creator-driven campaigns. As we expand into the U.S., we seek an experienced BD leader to establish our presence and drive strategic partnerships.

Key Responsibilities:

  • Identify and secure partnerships with brands, agencies, and e-commerce sellers to grow our TikTok Shop service offerings.
  • Develop and execute a U.S.-focused business development strategy in alignment with our global operations.
  • Collaborate with internal teams (creative, ad ops, analytics) to tailor solutions for client needs.
  • Build relationships with TikTok’s U.S. teams to stay ahead of platform updates and opportunities.
  • Lead negotiations, contract structuring, and long-term account growth.

Qualifications:

  • 3-8 years of business development experience in:
  • E-commerce platforms (TikTok Shop, Amazon, Shopify)
  • Digital marketing/advertising (4A’s agencies, performance marketing firms)
  • Live commerce or social commerce service providers
  • Proven track record of closing and scaling partnerships with mid-to-large brands.
  • Deep understanding of TikTok’s ecosystem, including live streaming, influencer collaborations, and paid advertising.
  • Strong network in the U.S. retail, DTC, or digital advertising industries.
  • Ability to work cross-functionally with international teams (APAC experience a plus).

Why Join?

  • Opportunity to shape our U.S. market entry with the backing of an established TSP.
  • Competitive compensation (base + commission/bonus structure).
  • Fast-paced, entrepreneurial environment with growth potential.
Tec-Do 2.0 logo

Tec-Do 2.0

Tec-Do 2.0, established in 2017, is a digital service provider to help global growth of enterprises. We offer digital solutions for enterprises venturing abroad and a global growth platform. Our aim is to support enterprises expanding globally in achieving sustainable, high-quality growth.Tec-Do 2.0, as one of the pioneering enterprise service companies specializing in the global marketing, ranks among the industry leaders with its comprehensive capabilities and remarkable growth trajectory. Adhering to the foundational principle of customer-centricity, Tec-Do 2.0 integrates global traffic and service resources via advanced technology to offer a "1+7" full-chain international service. Tec-Do 2.0’s business covers over 200 countries and regions, serving over 80,000 enterprises. The company has set up global business offices in USA, Thailand, Malaysia, and Indonesia. The company also has access to over 2 million effective media resources, such as overseas influencers, vertical media, and apps. Tec-Do 2.0's services are utilized by over 80% of the leading enterprises venturing into global markets, including Alibaba, TikTok, Kwai, Temu, and miHoYo.We Believe Tec-Do Business.

Founded in 2017
Guangzhou, Guangdong, CHN
357 employees (77 in marketing)