Customer Experience Marketing Coordinator

Melissa, TX (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 4 months ago

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Job Summary

This role captures family milestones during the home-building journey with on-site photography and client updates.

  • Engage with families on-site and in the office, coordinating milestone photography.
  • 1–2 years in marketing, customer service, or portrait photography.
  • Travel to rural Texas homesites and collaborate with field teams.

Job Description

Responsibilities

  • Engage with our families throughout the building process both in our office and out in the field.
  • From signing their agreement to creating a groundbreaking celebration to final closing, and everything in between, you’ll create special moments for our families and take photos and videos along the way.
  • Talking with our construction and sales teams about the status of customer homes.
  • Checking in with home buyers to see how their experience is going and scheduling your next meeting.
  • Staging groundbreaking, foundation writing, or other milestone photos with a family on their home site.
  • Taking final photography of a new home.
  • Updating customer portals with the newest photos.
  • Brainstorming with the marketing team around new ideas to celebrate our customers and share their experiences.
  • Will enjoy frequently driving to homesites throughout rural Texas.

Requirements

  • The ideal candidate will have 1-2 years of experience in a marketing, customer service, or portrait photography role.
  • Must be a great communicator and creative thinker able to come up with new ideas for celebration and social media content.
  • Loves capturing moments through taking photos.
  • Will need to be a team player who is organized and able to manage your schedule for maximum productivity.

Preferred

  • Recent college graduate

Benefits

  • comprehensive benefits package including company vehicle, medical/dental/vision insurance coverage, HSA accounts, 401(k), paid holidays/time off, and much more!
Tilson Homes logo

Tilson Homes

Tilson Homes is a family-owned home builder. For over 90 years, families throughout Texas have trusted us to create dream homes on their own land.

Founded in 1932
Houston, Texas, USA
196 employees (23 in marketing)

Traffic Signals

Monthly Visitors
17.5K
Monthly Google Ads Budget
$25.8K
Traffic Source Mix
Search
57.1%
Direct
36%
Referral
3.6%
Social
0.9%
Paid
2.2%

Headcount Trend

Current headcount: ~196

Marketing Team

Marketing Team Size
3 (2% of company)