CRM Associate - Part Time

Denver, CO (Remote)

$29/hr – $32/hrEntry Level1+ years expPart time

Posted 4 hrs ago

Job Summary

Own and optimize CRM campaign builds and real-time sends, ensuring flawless QA, deployment, and issue resolution while driving process improvements around live sporting events.

Lead end-to-end campaign builds across email, push, and in-app channels
Coordinate real-time CRM sends and issue resolution with cross-functional teams

Job Description

Responsibilities

Campaign Build & Execution
Support the Commercial CRM team by getting ahead with campaign builds across XtremePush and Movable Ink, including email, push, and in-app messaging.
Handle campaign setup for assigned sends: audience selection, asset approval, dynamic content and personalization configuration, scheduling, and deployment.
QA every campaign before launch, confirming links, offers, segmentation, and personalization render and function correctly across devices.
Monitor active sends during scheduled hours and escalate or resolve deployment issues.
Strategize and execute real time CRM sends tied to the sporting calendar and major events going on in that moment
Customer Support & Issue Resolution
Partner with Promo Ops to troubleshoot customer service contacts tied to CRM campaigns and promotions.
Investigate customer-reported issues (missing offers, broken links, eligibility questions), identify root causes, and drive resolution with the right teams.
Surface recurring issues so the team can improve processes and reduce contact rates.

Requirements

1+ years of experience in CRM, marketing operations, or campaign execution across email, push, and/or in-app channels.
Exceptional attention to detail and a strong QA mindset. You catch the broken link before the customer does.
Strong organizational skills, with the ability to juggle multiple campaigns, requests, and deadlines within a part-time schedule.
A passion for sports, betting, and gaming products.
Calm, solutions-oriented approach to troubleshooting in a fast-paced, live environment.
Bachelor's degree in Marketing, Sports Management, or a related field, or equivalent experience.
Strong autonomous work ethic able to execute a project end to end without immediate feedback and direction.
Schedule requirements: Ability to work every Friday, Saturday and Sunday

Preferred

Hands-on experience with XtremePush, Braze, or similar CRM platforms, and with personalization tools such as Movable Ink.
Experience with Airtable or similar planning and tracking tools.

Benefits

For information about our benefits, please visit https://benefitsatfanatics.com/

Salaries

Posted range

$29/hr – $32/hr

Taken straight from the job posting.

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