Creative Services Manager (Remote Eligible)

Responsibilities

• Creative direction and hands-on design
• - Lead the creation of accessible, high-impact visual communications across print and digital channels, including reports, presentations, infographics, data visualizations, and multimedia content.
• - Provide creative direction while contributing directly to design projects as needed.
• - Maintain and evolve design standards, brand guidelines, templates, and visual assets to ensure quality and consistency.
• Team leadership and talent development
• - Manage, coach, and develop a team of creative professionals, fostering collaboration, innovation, and professional growth.
• - Oversee project intake, resource planning, workload management, budgets, and quality assurance to ensure successful project delivery.
• - Manage external creative partners and vendors as needed.
• Creative operations and technology innovation
• - Improve creative workflows, processes, and self-service tools to enhance efficiency and scalability.

Requirements

• Bachelor's degree in Graphic Design, Visual Communications, or related field, or equivalent professional experience.
• At least seven years of progressive experience in creative services, graphic design, or related disciplines.
• Demonstrated experience leading teams and managing complex creative projects.
• Experience in professional services, consulting, research, client services, or similarly complex environments preferred.
• Expertise in graphic design, creative direction, visual storytelling, and information design across print and digital platforms.
• Strong proficiency with Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and Microsoft Office applications on a Microsoft Windows platform.
• Proven success leading creative teams, managing multiple priorities, and mentoring design professionals.
• Experience establishing design standards, brand governance, and accessible design practices, including Section 508 compliance.
• Strong operational skills in project management, budgeting, resource allocation, and workflow optimization.
• Demonstrated ability to leverage emerging technologies, including AI-enabled creative tools, to improve quality and productivity.

Preferred

• Experience designing research-based, technical, or data-intensive communications.
• Familiarity with UX/UI design principles and tools such as Figma.
• Experience with video, animation, motion graphics, or multimedia production.
• Knowledge of creative project management platforms and scalable design systems.

Benefits

• competitive salaries, and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned.
• employee stock ownership via ESOP holdings that have increased in tandem with the company’s growth and financial strength.
• Read more about our benefits here: https://www.mathematica.org/career-opportunities/benefits-at-a-glance.