Responsibilities

• Workflow & Project Management — Support end-to-end creative and marketing workflows including intake, request tracking, timeline coordination, and prioritization. Maintain project trackers and documentation to keep work visible, organized, and on schedule.
• Cross-Functional Coordination — Build collaborative working relationships with Creative, Growth Marketing, Retention Marketing, UX/Digital Product, Merch, Sustainability, and Owned Brand teams. Coordinate communication, follow-ups, and alignment on deliverables and timelines so nothing falls through the cracks.
• AI & Process Improvement — Support the adoption of AI-powered tools by standardizing inputs and identifying opportunities for automation. Spot friction in how we work and bring practical ideas for making creative and marketing processes smoother and more scalable.
• Paid Creative Support — Assist with asset tracking, delivery timelines, and briefing and feedback cycles to help scale creative output for growth channels.
• Production Operations — Support vendor coordination, purchase orders, contracts, and photoshoot logistics as needed. Assist with budget tracking under direction from the Creative Director.

Requirements

• 2–4 years of experience in creative operations, marketing operations, or project management
• Strong organizational skills with the ability to manage multiple workstreams without losing the details
• Familiarity with AI tools and a genuine interest in applying them to do better, faster work
• A proactive communication style that keeps stakeholders aligned before they have to ask
• Comfort working within defined processes — and the awareness to flag when those processes aren't serving the team

Preferred

• Exposure to paid creative or performance marketing environments
• Experience supporting vendors, budgets, or production workflows
• Familiarity with high-volume asset production
• Experience using tools like Airtable and Claude

Benefits

• This temporary full-time, non-exempt position is remote for candidates based in the following states: California, Maine, Pennsylvania, Nevada, North Carolina, Texas, Colorado, Washington, Illinois, New York, Missouri, and Massachusetts.
• Working for a company that believes that a small group of people can change the world for the better by creating products and funding initiatives that help the planet!