Creative Director

Responsibilities

• Crack the creative idea
• Translate business and brand briefs into concepts with a defined point of view. Own the articulation of each idea and the case for it with senior stakeholders.
• Lead integrated campaign development
• Bring a strong understanding of contemporary culture, social behavior and platform-native storytelling with the ability to develop ideas that translate naturally across channels, ensuring a consistent brand experience at every touchpoint.
• Advance the brand’s identity in market
• Lead the creative expression of Shake Shack's evolving identity, including tone, craft standards, and the distinctive assets the brand builds equity in over time.
• Own the visual standard
• Art direct photography and video from casting through post, maintaining creative excellence and consistency across every visual touchpoint.
• Manage internal and external creative resources
• Partner across internal and external creative resources. Guide the creative output of designers, copywriters, agencies and production partners. Collaborate with the Director of Creative Studio on resource planning, partner selection, scopes, budgets and production models, bringing in external expertise where scale or specialty warrants.

Requirements

• 8 to 10 years of professional creative experience, including 3 to 5 years leading creative teams
• Demonstrated ability to create integrated campaigns with measurable cultural and business impact. Portfolio should include at least one campaign led from concept through execution
• Combination of agency and in-house experience preferred, ideally within food, beverage, hospitality, or another high-frequency consumer category
• Excellent conceptual development, copywriting, and art direction skills with production know-how
• Strong leadership, communication, presentation, and organizational skills
• Proven ability to balance creative ambition with business objectives and operational constraints.
• Ability to maintain creative standards in a high-volume, fast-paced environment

Benefits

• A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
• Weekly Pay and Performance bonuses
• Shake Shack Meal Discounts
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Medical, Dental, and Vision Insurance*
• Employer Paid Life and Disability Insurance*
• 401k Plan with Company Match*
• Paid Time Off*
• Paid Parental Leave*
• Access to Employee Assistance Program on Day 1