Creative Director

Chicago, IL (On-site)

$205K/yr – $277K/yrSenior Level15+ years expFull time

Posted 4 weeks ago

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Job Summary

Own brand architecture and creative leadership for a global fintech marketer, shaping identity, web experience, governance, and a high-impact organization that scales across products and markets.

  • Brand Identity & Governance: Define visual identity, design system, web presence, guidelines, and scalable production standards.
  • Creative Strategy & Storytelling: Translate strategy into memorable narratives and lead flagship events and growth campaigns.
  • Build & Lead Creative Organization: Create a multi-layer team, manage agencies, and align with Marketing, Product, and Revenue to scale workflows.

Job Description

Responsibilities

  • Define Acrisure's brand identity - visual language, design system, typography, color, motion, voice, and tone - building a coherent creative foundation that scales across products, markets, and audiences.
  • Own Acrisure's web experience as a living brand touchpoint - leading the initial redesign and continuing to evolve it, so it reflects the scale, sophistication, and ambition of the business over time.
  • Establish brand standards, guidelines, and governance frameworks that enable internal teams, business-unit marketing teams, and external partners to produce on-brand work consistently and at speed across the organization.
  • Bring craft and intentionality to every brand touchpoint, from executive presentations and event experiences to social content and sales collateral.
  • Develop compelling brand narratives that make Acrisure's complex, multi-product portfolio accessible, differentiated, and memorable across audiences - from enterprise buyers to individual clients.
  • Partner with the CMO to shape Acrisure’s brand strategy and translate it into creative strategy, then translate creative strategy into exceptional work.
  • Lead creative for flagship events, sponsorships, and high-visibility brand moments.
  • As the function matures, extend creative ownership into integrated demand generation campaigns, performance creative, and full-funnel marketing programs.
  • Serve as Acrisure's creative conscience - championing great work, raising the bar, and building a culture where craft and strategic thinking go hand in hand.
  • Build and lead a multi-layer creative organization including senior leaders across disciplines (e.g. design, content, production).
  • Oversee the ecosystem of agency relationships aligned to enterprise strategy, ensuring external partners deliver work that meets Acrisure's standards and strategic goals.
  • Partner closely with Marketing, Product, Communications, and Revenue leadership to ensure creative is aligned with business priorities across every stage of growth.
  • Define and implement the creative operating model, establishing how the enterprise creative function works alongside business-unit and regional teams to deliver consistent, high-quality work at scale.
  • Build repeatable creative workflows and production systems that allow the team to scale output without sacrificing quality.

Requirements

  • 15+ years of creative experience across agency and in-house environments, with a portfolio demonstrating both design craft and brand strategy at scale.
  • Proven track record of building or significantly elevating a brand - from visual identity and web to campaigns and experiential.
  • Experience leading and growing creative organizations, including hiring, mentoring, and developing diverse creative talent.
  • Ability to operate at the C-suite level - translating executive vision into creative strategy, and creative strategy into exceptional, measurable work.
  • Deep fluency across creative disciplines: brand identity, visual design, copywriting, motion, digital, and experiential, whether you produce it yourself or direct those who do.
  • Experience managing agency and vendor ecosystems, knowing when to build in-house versus bring in outside expertise, and a deep understanding of how creative teams operate — with the ability to identify when processes need to evolve and the leadership to drive that change.
  • A builder's mindset — able to create structure from scratch in a fast-moving, high-growth, multi-product B2B environment.

Preferred

Benefits

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
  • … and so much more!
  • This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure logo

Acrisure

As a global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate services – and beyond. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 23 countries. And this is just the beginning.

Founded in 2005
Grand Rapids, Michigan, USA
4.7K employees (218 in marketing)