Creative Account Manager

New York City, NY (Hybrid)

$62K/yr – $135K/yrSenior Level5+ years expFull time

Posted 3 hrs ago

Job Summary

Own end-to-end client programs from daily coordination to strategic recommendations, manage multiple projects, and grow relationships with mid-market to senior clients.

  • Lead cross-functional teams and creative/strategy partners.
  • Drive opportunities to expand accounts while monitoring budgets.

Job Description

Responsibilities

  • Serve as day-to-day contact for mid and senior level clients, managing ongoing digital creative workstreams to ensure delivery of best-in-class content and strategic solutions.
  • Serve as main point of contact for internal agency team, partnering with the creative and strategy teams to deliver impactful creative recommendations and content.
  • Manage multiple projects of varying scale, with the ability to manage up and down to ensure the team meets deadlines and stays on budget.
  • Have a pulse on social culture and identify critical issues, trends, and opportunities for clients and their audiences.
  • Demonstrate a comprehensive understanding of clients’ businesses and their missions as well as key stakeholders both internally and externally with partners, consumers, etc.
  • Cultivate strong, cross-practice client relationships to develop opportunities to grow business with existing and new potential clients.
  • Oversee and help grow mid-level Account Managers
  • Oversee and guide the development of all client presentations and pitches

Requirements

  • 5-7 years of experience working with a creative team
  • Experience developing digital and social communications programming and plans and implementing best practices
  • Exhibited ability to manage multiple projects and deadlines in a fast-paced environment.
  • Experience owning client relationships
  • Experience in scoping agreements for new clients and upsells
  • Experience in B2B marketing, ideally within tech sector
  • Revenue responsibility and history of developing and growing accounts
  • Experience working in digital and social advertising, spirits and retail fashion industry a plus
  • Strong attention to detail
  • Project Management

Preferred

  • Figma
  • Lucidlink
  • Asana

Benefits

  • Unlimited vacation policy
  • Monthly Phone Stipend
  • Comprehensive Medical, Dental, and Vision insurance options
  • 401(K) plan with matching
  • Dog friendly office
  • Hybrid work opportunity
  • Professional Development Program
  • Bonus Perk - Seamless allowance
WITHIN logo

WITHIN

WITHIN is the leading Performance Branding company. We are a digital-first, integrated media and creative agency built to drive measurable growth across the entire customer journey.Our Performance Branding framework unifies brand and performance marketing to eliminate silos and align strategy, media, and creative around shared business goals. The result is smarter investment, faster execution, and stronger outcomes.As a full-service digital marketing agency, WITHIN partners with some of the world’s most innovative brands, including The North Face, Timberland, Touchland, Ben & Jerry’s, and Casper. We help marketing leaders scale efficiently while strengthening brand equity.

Founded in 2015
New York, New York, USA
251 employees (130 in marketing)

Salaries

Posted range

$62K/yr – $135K/yr

Taken straight from the job posting.

See all WITHIN salaries

Marketing Team

Marketing Team Size
100 (40% of company)
Median Career Experience
9 years
Median Tenure
3.7 years
Marketing Roles Posted (Last 30 Days)
7

Traffic Signals

Monthly Visitors
20.8K
Monthly Google Ads Budget
$20.2K
Traffic Source Mix
Search
34.7%
Direct
53.1%
Referral
5.7%
Social
5.3%
Paid
1%

Headcount Trend

Current headcount: ~251
WITHIN logo

Creative Account Manager

WITHIN · New York City, NY · Hybrid