Creative Account Director

Responsibilities

• Gather and analyze client feedback to inform creative process improvements
• Partner with client leads to identify growth opportunities and improve delivery
• Responsible for strategic planning across the account
• Identity new services and manage those from sale through to implementation and management
• Implement tools and systems to improve team efficiency and visibility
• Responsible for Operational Excellence and client satisfaction
• Oversee the creative workflow, working into the Global CD, highlighting potential risks to the client
• Analyses data and reports that give insight into how to adjust to improve the service
• Proven experience in growing services and identifying new ones
• Track Williams Lea and client budgets and POs across all creative projects

Requirements

• Essential skills - Experienced Creative Account Manager ready for next step into a demanding role
• Pragmatic adopter and approach to AI
• Capable of developing and implementing strategic objectives
• Strong commercial awareness, ability to plan and negotiate
• Detail-orientated outlook
• Self-motivated, able to work autonomously
• Understands Williams Lea company values and business objectives and is able to deliver against them
• Able to manage, motivate and develop a diverse team
• Key Competencies - Proven project management and delivery skills
• Fluency across the marketing ops stack - creative production and campaign delivery

Benefits

• RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.