Responsibilities

• Lead the daily operations of the copy team, ensuring high standards of quality, consistency, and timely delivery.
• Manage a team of 8-10 copywriters, conducting regular 1:1s, providing ongoing feedback, and supporting professional development.
• Hold team members accountable to quality standards, deadlines, and communication expectations through constructive feedback and performance management.
• Support the hiring, onboarding, and continuous development of new copywriters to build a strong team.
• Foster a team culture rooted in ownership, high standards, continuous learning, and open feedback.
• Maintain and improve copy quality through regular reviews, coaching, and strategic feedback, ensuring alignment with brand voice and messaging standards.
• Utilize client feedback and performance data to identify coaching opportunities and optimize results.
• Encourage a test-and-learn mindset, balancing creativity with measurable performance improvements.
• Manage workload distribution, prioritize assignments based on client needs, and adapt to changing business requirements.
• Collaborate with strategists and project managers to ensure project timelines and deliverables are met.

Requirements

• 4+ years of copywriting experience within eCommerce or direct-to-consumer marketing, including agency experience.
• 2+ years of experience managing or leading a team of copywriters or creative professionals.
• Proven ability to manage daily team operations, including workload balancing, capacity planning, and resource allocation.
• Experience conducting 1:1 coaching sessions, providing performance feedback, and holding team members accountable.
• Strong portfolio demonstrating expertise in email, SMS, landing pages, and performance marketing copy.
• Demonstrated success in elevating team quality through coaching and constructive feedback.
• Deep understanding of performance marketing strategies, testing methodologies, and conversion-focused copywriting.
• Experience leveraging AI tools to improve creative workflows, team efficiency, and output quality.
• Excellent communication, organizational, and leadership skills.
• Ability to collaborate effectively with cross-functional teams and stakeholders.

Preferred

• Bachelor’s degree or equivalent practical experience preferred.

Benefits

• Competitive salary range of $85,000 - $90,000 USD per year.
• Fully remote work environment, enabling flexibility and work-life balance.
• Opportunity to work with a talented, innovative team in a fast-paced agency setting.
• Professional development and growth opportunities in a creative and collaborative environment.
• Access to cutting-edge AI tools and workflows to enhance creative output and efficiency.
• Supportive and inclusive company culture committed to diversity, equity, and inclusion.