Responsibilities

• Serve as a day-to-day client contact, managing routine communication, follow-ups, and requests with minimal oversight
• Build strong working relationships through consistent, reliable execution and communication
• Lead portions of client meetings (status updates, reporting walk-throughs) with support from senior team members
• Ensure all client deliverables and requests are clearly communicated and followed through, even as priorities shift
• Own execution of project timelines, deliverables, and workflows across assigned workstreams
• Maintain and update key account documents (status reports, trackers, timelines) with accuracy
• Prioritize and manage multiple concurrent workstreams, ensuring deadlines are met in dynamic environments
• Proactively identify risks to timelines or deliverables and escalate when needed
• Support budget and scope tracking at a project level
• Support tasks and project timelines in project management software (ClickUp)

Requirements

• 5+ years of experience in account management, marketing, or related field
• Agency experience preferred
• Working knowledge of paid media (search, social, programmatic, traditional) preferred
• Experience supporting multi-channel campaigns and client relationships

Preferred

• Agency experience preferred
• Working knowledge of paid media (search, social, programmatic, traditional) preferred
• Experience supporting multi-channel campaigns and client relationships