Coordinator - Marketing

Responsibilities

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
• Develop and execute innovative social media, digital, and web campaigns in collaboration with the Marketing Manager, ensuring flawless implementation and alignment with marketing objectives
• Submit and proof creative requests for all advertising media, including direct mail, digital marketing assets, printed collateral, and outdoor signage, ensuring accuracy and brand consistency.
• Serve as a brand ambassador for Bally’s Chicago across social media platforms, including Instagram, Facebook, and other digital channels.
• Manage and respond to website-based guest inquiries, maintaining a consistent, informative, and welcoming tone while delivering exceptional customer service.
• Assist with planning and executing special events from slot tournaments, dinners, gift giveaways, and promotional drawings
• Execute drawings and events as needed on the casino floor

Requirements

• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.
• Must have a high school diploma or equivalent.
• A minimum of six months of related experience and training.
• Must have excellent interpersonal and communication skills.
• Must be proficient in the entire Microsoft Suite and must be able to learn other software systems easily.
• Must be able to work weekends, weeknights, and holidays.

Benefits

• $7 Daily Employee Parking