Content Specialist

Responsibilities

• Content Planning & Coordination - Translate communications priorities into concrete content assignments and deliverables; gather program information, updates, stories, dates, and materials from staff and events.
• Maintain the working content calendar, including deadlines, draft dates, approvals, publishing dates, and content status; flag delays, gaps, or missing information.
• Writing, Content Creation & Production - Draft social posts, newsletter copy, emails, event descriptions, announcements, and other public-facing content using approved messaging and voice.
• Create graphics, captions, short-form digital content, and platform-specific materials; adapt approved messaging for different audiences and channels.
• Organize and maintain reusable content, images, graphics, templates, and communications assets.
• Review, Quality Control & Approvals - Prepare drafts for review, incorporate edits, and confirm names, dates, links, event details, accessibility, branding, formatting, and consistency.
• Route high-visibility, sensitive, or major campaign content through the established approval process before publication.
• Social Media Management - Create, schedule, and publish approved posts, graphics, captions, and platform-specific content across MCA social channels.
• Monitor comments, messages, and engagement; respond or elevate issues according to established guidance.
• Track basic content performance and provide engagement information to inform future communications.

Requirements

• Two to four years of experience in social media, digital communications, marketing, content production, or a related area; equivalent combinations of education and experience may be considered.
• Strong writing, editing, copywriting, and proofreading skills.
• Demonstrated ability to create clear and engaging content for multiple digital platforms and audiences.
• Working knowledge of major social media platforms, including Instagram, Facebook, LinkedIn, YouTube, and other relevant channels.
• Experience creating graphics and digital content using Adobe Creative Suite, Canva, or comparable design tools.
• Strong organizational skills and ability to manage multiple deadlines, maintain detailed calendars, take feedback, and move content through structured review and approval processes.
• Strong attention to accuracy, accessibility, formatting, and brand consistency.

Preferred

• Bachelor's degree in communications, marketing, journalism, public relations, design, or a related field, or equivalent professional experience.
• Experience working in a public-sector, nonprofit, community-facing, or mission-driven organization.
• Experience supporting newsletters, email marketing, event communications, partner outreach, and basic photo or video editing.
• Familiarity with website content management systems such as WordPress and basic social media analytics.
• Comfort translating complex or sensitive topics into clear and accessible public communication.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.