Content & Programming Senior Manager, Global Events

Responsibilities

• Own the plan from first concept to final run-of-show, managing multiple concurrent workstreams against fixed event dates.
• Project manage the Harvey Product Keynote end to end, working with Product and Product Marketing to decide what gets showcased and how, and driving content, rehearsals, and approvals to deadline.
• Source, schedule, and manage [30+] speakers per event, from first outreach through rehearsal and day-of support, including shaping talking points and running prep calls.
• Build and maintain the trackers, playbooks, and run-of-show documents (session trackers, timelines) that let programming scale across editions and geographies.
• Curate the full agenda: session descriptions, breakout talk tracks, and content across multiple stages, making sure every session earns its place and ladders up to the event’s strategic goals.
• Build and maintain Harvey’s speaker bench: a living database of customers, prospects, and industry voices, with notes on topics, speaking strength, and relationship owners.
• Get to know our customer base closely, working with Customer Engagement and Customer Success to spot, recruit, and prepare customer speakers, and turn their work into on-stage content before anyone asks.
• Partner across Production, Marketing, Creative, and Enablement so content decisions translate cleanly into the live event experience.
• Analyze post-event data and feedback to inform content strategy, speaker selection, and format decisions for future editions.
• Give Leadership clear, organized updates on progress, risks, and open decisions.

Requirements

• 7+ years of experience in events, content, or programming roles, ideally with exposure to flagship or high-visibility conferences.
• Strong project management skills, with a track record of running multiple concurrent workstreams for a high-visibility event with a hard date and a large speaker roster, without dropping details.
• Experience developing world-class content for large in-person events, including themes, session design, and speaker curation.
• Experience managing speakers directly: outreach, scheduling, rehearsals, and day-of support.
• Real curiosity about people and their work. You ask good questions, remember the answers, and want to know our customers well enough to know which stories belong on stage.
• A strong storyteller who can distill complex business and product priorities into narratives that resonate with senior stakeholders and attendees alike.
• A strategic thinker who can process disparate information quickly, make and communicate decisions fast, and build new plans and processes from scratch.
• A process-first mindset: comfortable building trackers, playbooks, and documentation that bring structure to a fast-moving program.
• Comfort partnering cross-functionally with Product, Product Marketing, Creative/Design, and Leadership, including at the executive level, while holding tight timelines.
• High ownership, professionalism, tact, and judgment, with the ability to operate under ambiguity.