Senior Event Manager

Responsibilities

• Serve as the project lead for 2-day regional conferences in EMEA and APAC.
• Provide day-to-day direction, priorities, and coordination to supporting project team members.
• Work in tandem with the overarching Team Lead to maintain alignment across the broader event portfolio.
• Lead weekly project meetings, meeting notes, action items, and progress reporting for each regional event team.
• Develop and maintain event technology timelines, detailed workback schedules, milestones, dependencies, and deliverables.
• Coordinate with client stakeholders, regional teams, agency partners, RainFocus, and internal team members.
• Support timely decisions, approvals, configuration readiness, website launches, registration preparation, and launch milestones.
• Coordinate registration setup, testing, QA, attendee portal workflows, attendee communications, and weekly registration reporting.
• Ideate creative solutions using RainFocus technology and provide necessary documentation, input guides, direction and review for successful deployment.
• Provide attendee and VIP registration support, including updating or modifying registrations and assisting attendees with registration-related questions or issues.

Requirements

• 5+ years of professional event management, project management, or event technology experience.
• Experience leading complex, multi-region or global event programs.
• Experience with registration platforms, attendee portals, event websites, attendee communications, and registration reporting.
• Familiarity with RainFocus or comparable event technology platforms.
• Experience providing hands-on attendee and VIP registration support.
• Experience coordinating session catalogs, mobile event applications, testing, and quality assurance.
• Experience with sponsor management and Exhibitor Resource Center workflows is preferred.
• Strong project leadership skills with the ability to provide direction and accountability to cross-functional team members.
• Demonstrated ability to manage concurrent timelines, dependencies, stakeholders, and deliverables.
• Strong written and verbal communication, meeting facilitation, organization, and stakeholder-management skills.

Preferred

• Experience with sponsor management and Exhibitor Resource Center workflows is preferred.