Content and Community Specialist

Responsibilities

• 30% Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums
• 10% Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
• 30% Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
• 20% Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
• 10% Serves as first point of contact for individuals and groups providing basic organizational information via phone, in person, and through other communication mediums, routing more complex inquiries to the appropriate entities

Requirements

• Demonstrated strength in communication skills, both verbal and written (e.g., professional emails; responding to inquiries from colleagues or customers; adjusting communication style as needed; attention to detail; initial point of contact for general questions and requests)
• Experience using computer software/programs (e.g., Zoom, Teams, and/or Webex; word processing; spreadsheets; email programs; website and newsletter platforms like WordPress and Mailchimp; databases, etc.)
• Demonstrated organizational and time-management skills that include problem-solving, multi-tasking, prioritizing, and meeting deadlines
• Experience supporting event management and implementation (e.g., ordering catering, creating and tracking invitations, etc.)
• Education: HS Diploma Preferred Minimum

Preferred

• Experience utilizing social media platforms for professional publicity and engagement
• Experience with video editing

Benefits

• Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits. Additional benefits information can be found at: https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pd f