Community Program Manager

Chicago, IL (Hybrid)

$80K/yr – $85K/yrMid Level7+ years expFull time

Posted 2 days ago

Job Summary

Own end-to-end content programs for SAP communities, driving strategy, curriculum design, and cross-functional programming across events, collections, and digital assets.

Lead content strategy and curriculum development across communities
Coordinate speaker outreach, abstracts, and materials for Community Conversations and AMAs
Collaborate with marketing, research, and editorial teams to plan and execute programs

Job Description

Responsibilities

Develop and maintain content strategies for assigned communities and strategic topics.
Design curriculum maps that align with delivery channels including events, collections, and web content.
Lead the creation of content collections, and supplemental materials tailored to key personas and strategic themes.
Collaborate with internal teams (e.g., marketing, research, editorial) to align messaging and delivery.
Lead virtual programming and support in-person engagements for 5+ communities.
Facilitate strategy planning sessions with SAP POCs and member volunteers.
Identify learning objectives and source speakers for Community Conversations and AMAs.
Create abstracts, discussion flows, and supplementary content to enrich programming.
Curate and maintain five Content Collections as a member-exclusive benefit.
Source content through audits, internal collaboration, and SME input.

Requirements

7–10 years of experience in content strategy, education, instructional design, or program management, preferably in a tech or association setting
Strong project management and curriculum development skills
Demonstrated ability to simplify complex topics and design content for a professional audience
Excellent written communication and stakeholder engagement skills
Proficiency with platforms such as Craft LMS, Monday.com, ON24, and Microsoft 365
Bachelor’s degree in Communications, Education, Instructional Design, or a related field

Benefits

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Salaries

Posted range

$80K/yr – $85K/yr

Taken straight from the job posting.

Community Management median pay in the United States

$75K/yr

Most pay falls between $60K and $93K. Based on 963 salaries.

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